Job Description

Job Description Summary

n

At RingCentral, security, global availability, and always-on reliability are core differentiators.

n

RingCentral services must deliver robust functionality that is secure,reliable, and trusted by

n

customers, no matter where they are. RingCentral's Security team, partners closely with

n

relevant teams such as network, application, and product teams to embed security across our

n

products, services, and third party ecosystems.

n

Within Information Security, the Security Trust team focuses on trust and enablement: creating

n

Security Trust assets that communicate RingCentral's security posture, managing third-party

n

risk, and fostering confidence among customers, partners, and the public.

n

The Security Trust Analyst plays a critical role in helping ensure the security, reliability, and

n

integrity of RingCentral's products, services, and vendors. This role supports both customer

n

assurance and third party risk management (TPRM) by translating complex legal, regulatory,

n

and security requirements into actionable controls, assessments, and documentation that guide

n

customer and sales engagements, and vendor evaluations. This position helps mitigate risk and

n

ensure compliance is integrated into every stage of the customer and vendor lifecycle.This is an

n

exciting opportunity to grow within a security concentration that is quickly evolving and bridges

n

security, risk, and trust. The ideal candidate is a professional who is excited by the explosion of

n

advancements occurring in security, data, and artificial intelligence. As a member of the team,

n

creative thinking, a solid work ethic, and a passion for developing and delivering outstanding solutions

n

are a must.

n

Work Location: Bangalore

n

Work Mode: Hybrid

n

Responsibilities:

n

● Customer and Trust Enablement

n

○ Collaborate cross functionally with Security, Legal, Sales, and Product teams to enable

n

transparent and efficient customer engagements.

n





○ Review and approve customer facing materials such as RFPs, questionnaires, and

n

whitepapers to verify the accuracy of security and compliance information.

n

○ Maintain and improve the library of customer assurance materials, including

n

certifications, security summaries, and trust documentation.

n

○ Translate complex security and compliance topics into clear, customer-friendly language

n

that builds confidence in RingCentral's posture.

n

● Third-Party Risk Management (TPRM)

n

○ Conduct vendor security assessments, including collecting and evaluating security

n

documentation.

n

○ Identify, document, and track vendor risk through the assessment lifecycle ensuring

n

appropriate remediation and ongoing monitoring.

n

○ Partner with Legal and Procurement teams to ensure security and risk requirements are

n

integrated into contracting and the vendor management process.

n

○ Develop reports and metrics to communicate vendor risk trends, remediation progress,

n

and program performance to leadership.

n

○ Continuously improve assessment workflows to enhance efficiency, transparency, and

n

alignment within RingCentral's risk appetite.

n

● Governance and Continuous Improvement

n

○ Promote adoption of security and trust processes through training, documentation, and

n

communication initiatives.

n

○ Collaborate with internal Audit and Compliance teams to support audits, certifications,

n

and evidence collection activities.

n

○ Support the development and maintenance of security policies, standards, and

n

procedures related to vendor management and customer assurance.

n





○ Identify emerging risks and technologies, process gaps, and opportunities to strengthen

n

RingCentral's overall trust and risk management practices.

n

Qualifications:

n

● 3+ years of professional experience in a Security, Risk, or Enablement role with a focus on

n

Governance, Risk, and Compliance (GRC), Third-Party Risk Management (TPRM), or

n

Security Trust.

n

● Strong understanding of enterprise security principles, vendor risk management, and

n

compliance/industry best practices.

n

● Working knowledge of Python, Javascript, R to support API integrations

n

● Demonstrated experience using automation or AI driven tools to streamline security

n

assessments, reporting, or assurance processes.

n

● Technical Writing: Exceptional written communication and attention to detail, with the ability

n

to translate complex security concepts into clear, accurate, and customer facing

n

documentation.

n

● Proven ability to partner with Sales, Legal, Privacy, and Engineering to improve customer

n

assurance workflows and promote adoption of security initiatives.

n

● Strong problem-solving and data analysis skills with the ability to interpret and visualize

n

security metrics for leadership reporting.

n

● Strong communication and interpersonal skills with the ability to explain complex security

n

concepts to technical and non-technical audiences.

n

● Ability to work independently and as part of a team.

n

● Bachelor's degree in Computer Science, Information Security, or a related technical field,or

n

equivalent practical experience.

n

Bonus Points (Nice to Have):

n

● Relevant security certifications such as CISA.

n

● Experience working in a fast paced SaaS or cloud based environment.

n

● Experience with automation platforms, workflow orchestration, or AI for GRC or TPRM.

n

● Familiarity with security and compliance frameworks( e.g., SOC 2, ISO 27001,NIST).

📌 Security Trust Analyst (Bangalore Division)
🏢 RingCentral
📍 Bangalore Division