Job Description

Freshers are WELCOME!

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Company Name: International BPO

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Process: E-commerce

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Work Mode: In office

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Working Days: 5.5 days working

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Shift: Rotational Shift

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Job Location: Jaipur, Mansarovar

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Role Responsibilities:

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• Handle inbound customer calls and provide customer support related to e-commerce, orders, and products.

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• Resolve customer queries, concerns, and complaints effectively.

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• Provide accurate information regarding products, services, and policies.

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• Maintain customer satisfaction and quality standards.

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• Update customer interactions and details in the system.

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• Follow company communication guidelines and processes.

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• Escalate unresolved issues to the concerned department when required.

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Required Experience & Skills:

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• Fresher to 2 years of experience in Customer Service.

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• Excellent English communication skills required.

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• Comfortable working in rotational shifts.

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Additional Information:

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• Immediate joiners preferred.

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• Cab/Transport facility or allowances as per company policy.

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Apply at: [email protected]

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