Job Description
Job description
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Job Description: Relationship & Alliance Lead
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Location: South Mumbai ( Weekend Travel to Alibaug ) Mandatory
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Reporting To: Sales Director / Pre-Sales & Resident Experience
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I. Position Overview
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We are seeking an exceptional, highly polished Relationship & Alliance Lead. In this role, you
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will act as a peer-level private advisor to Mumbai's ultra-high-net-worth (UHNW) families,
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corporate leaders, and industry tastemakers. Your primary responsibility is to nurture our
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promoter-led referral pipeline, guide prospects through a sensory, on-site customer journey,
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and close high-value residency and club access agreements.
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This is a consultative, non-transactional relationship management role externally, backed by a
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highly disciplined, target-driven sales framework internally.
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II. Key Responsibilities
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- 1. Promoter & Alliance Management (The Pipeline)
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- Nurture Referral Loops: Serve as the primary custodian of our existing promoter network (current members, luxury brand partners, and elite social advocates).
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- B2B Strategic Alliances: Build and manage relationships with premium corporate networks, luxury concierge services, family offices, and elite sports academies to secure a steady flow of high-value introductions.
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- Warm Handoff Execution: Execute a strict 24-hour response protocol on all promoter referrals, initiating contact with high-touch, bespoke communication.
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2. Experiential Sales & Journey Curation
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Own the Resident Journey: Personally guide prospective residents and club access seekers through their end-to-end journey from Mumbai to Alibaug (handling logistics, private speedboat transit, and arrival rituals).
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Host On-Site Open Houses: Orchestrate and host intimate, sensory-optimized weekend Open House events at the ACC Alibaug estate, presenting the physical assets, longevity spa, and sports complex.
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Consultative Closing: Lead high-level financial and lifestyle presentations, shifting the buyer focus from passive property ownership to the practical, frictionless benefits of the Villa Residency and Club Access.
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3. Operational Discipline & CRM
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CRM Integrity: Meticulously track and manage all leads, communications, and pipeline stages in the CRM.
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Continuous Upskilling: Commit to learning the deep scientific and operational concepts behind the club's wellness pillars (longevity, contrast therapy, metabolic nutrition) to speak with authority to discerning clients.
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III. Key Performance Indicators (KPIs)
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Your performance will be evaluated on your ability to balance elite relationship building with robust commercial output:
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Residency Closures (Product A) : Number of closed Villa Residency agreements 5 per month
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Club Access Closures (Product B): Number of closed 10 Club Access packages (for groups of 4) per month
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Promoter Network Growth: Number of current active brand promoters onboarded and successfully generating warm referrals.
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Open House Conversion: Percentage of invited Open House guests successfully converted into closed accounts.
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Pipeline Velocity : Average time taken to move a warm referral through the customer journey to a finalized contract.
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IV. Candidate Profile & Requirements
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- Experience:
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- 4-5 years of proven success in luxury sales, private wealth management, luxury hospitality (five-star hotels/resorts), or high-end membership sales.
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- A demonstrated track record of building relationships with and closing high-value transactions among Mumbai's elite.
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- Education & Credentials: Bachelor degree in Business, Hospitality, or a related field Certifications or a strong personal background in fitness, wellness, or sports is a significant advantage.
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Core Competencies:
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Exceptional Communication: Flawless English, highly refined soft skills, and natural conversational gravitas.
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High Emotional Intelligence (EQ): The ability to listen deeply, understand psychological motivators, and build immediate, peer-level trust with UHNW clients.
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Professionalism: Impeccable personal grooming, body language, and
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professional boundaries.
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Operational Flexibility: Must be willing to work weekends in Alibaug to host the essential on-site Open House activities, with corresponding weekdays off.
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V. What We Offer
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A competitive fixed salary plus an aggressive, capped commission structure based on high-value contract closures.
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Direct mentorship from the Sales Director and Pre-Sales & Resident Experience
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The opportunity to represent a pioneering, market-disrupting brand at the forefront of the luxury longevity real estate boom in India.
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Contact Person:
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Aasma Shaikh
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[email protected]
📌 Relationship & Alliance Lead - Mumbai ( Sr. Sales Consultant )
🏢 SG OASIS HR CONSULTANCY
📍 Mumbai