Job Description

Position Overview

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An affluent Emirati HNI family based in Dubai is seeking an experienced and highly professional House Manager / Estate Manager to oversee the day-to-day operations, hospitality standards, staff management, and maintenance of the Principal's private residence(s).

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The ideal candidate will possess a strong background in luxury household management, estate management, five-star hospitality, or premium F&B; operations. Candidates currently or previously employed as House Managers, Estate Managers, Residence Managers, Resident Managers, Hotel Managers, Directors of F&B;, or Directors of Operations within luxury hotels, private estates, royal households, VIP residences, or UHNW family environments are strongly encouraged to apply.

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This role requires exceptional leadership, discretion, attention to detail, and the ability to deliver world-class hospitality and service standards within a private household setting.

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Key Responsibilities

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Estate & Household Operations

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- Manage the overall operations of the Principal's residence(s), ensuring smooth day-to-day functioning at all times.
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- Establish and maintain five-star hospitality and service standards across all household functions.
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- Develop, implement, and continuously improve household SOPs, service protocols, and operational guidelines.
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- Coordinate all household activities, events, guest visits, and VIP hosting requirements.
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- Ensure the property is maintained to the highest standards of cleanliness, presentation, safety, and functionality.
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Staff Leadership & Management

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- Lead, supervise, and develop a team of domestic and operational staff including but not limited to:
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- Housekeepers
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- Butlers
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- Chefs and kitchen staff
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- Drivers
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- Security personnel
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- Gardeners and maintenance teams
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- Conduct staff scheduling, performance management, training, and succession planning.
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- Instill a culture of professionalism, service excellence, accountability, and confidentiality.
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- Manage recruitment, onboarding, and training of household personnel as required.
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Hospitality & Guest Experience

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- Oversee VIP guest arrivals, visits,



family events, and special functions.
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- Ensure exceptional dining experiences, service delivery, and event execution.
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- Coordinate with chefs and service teams for family dining, private gatherings, and formal events.
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- Maintain luxury hospitality standards equivalent to leading international hotels and private clubs.
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Property & Vendor Management

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- Manage property maintenance, refurbishment projects, and preventative maintenance programs.
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- Liaise with contractors, suppliers, and external service providers.
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- Obtain quotations, negotiate contracts, and monitor vendor performance.
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- Ensure all systems, equipment, and facilities remain operational and maintained to premium standards.
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Financial & Administrative Oversight

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- Prepare and manage household operating budgets.
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- Monitor expenses, procurement activities, and inventory controls.
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- Review invoices, service agreements, and supplier contracts.
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- Maintain accurate operational records and reporting for the Principal or Family Office.
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Compliance & Security

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- Ensure adherence to household policies, security protocols, and confidentiality requirements.
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- Oversee health, safety, and risk management practices within the estate.
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- Maintain strict discretion regarding the family's personal, financial, and lifestyle matters.
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Candidate Profile

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Essential Requirements

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- Bachelor's Degree in Hospitality Management, Business Administration, Hotel Management, or related discipline.
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- Minimum 10+ years of relevant experience in:
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- Private household management,
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- Estate management,
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- Luxury hotel operations,
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- High-end food & beverage operations,
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- VIP or royal household environments.
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- Proven leadership experience managing multicultural teams.
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- Robust budgeting, procurement, and operational management skills.
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- Excellent command of English (written and spoken).
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- High level of professionalism, integrity, discretion, and confidentiality.
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- Willingness to work onsite at the Principal's estate.
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Preferred Backgrounds

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Candidates currently or previously serving in roles such as:

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- House Manager
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- Estate Manager
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- Residence Manager
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- Household Manager
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- Director of F&B;
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- Hotel Manager
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- Resident Manager
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- Director of Operations
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- Butler Manager
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- Private Family Office Hospitality Manager
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Preferred Experience

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- Experience working with UHNW, HNI, VIP, Royal, or prominent family offices.
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- Prior exposure to luxury villas, private estates, palaces, or multi-residence portfolios.
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- Arabic language skills would be advantageous.
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- Previous GCC experience preferred.
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- Ability and willingness to reside on-site (live-in arrangement preferred).
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Key Competencies

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- Luxury Hospitality Management
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- Staff Leadership & Development
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- Household Administration
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- Estate Operations Management
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- Guest Relations & VIP Services
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- Event & Dining Management
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- Budgeting & Cost Control
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- Vendor & Contract Management
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- Problem Solving & Decision Making
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- Discretion & Confidentiality
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- Cultural Awareness & Sensitivity
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- Attention to Detail
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What Success Looks Like

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- Seamless day-to-day operation of the Principal's residence.
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- Consistently exceptional hospitality and guest experience standards.
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- Well-managed, motivated, and high-performing household staff.
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- Efficient cost management and vendor oversight.
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- Proactive maintenance and presentation of the estate.
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- Absolute discretion and trustworthiness in all dealings.
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Suitable candidates from luxury hospitality backgrounds (particularly Resident Managers, Hotel Managers, and Directors of F&B; from 5-star hotels) with strong people leadership and operational expertise will be considered alongside experienced House Managers and Estate Managers.

📌 House Manager (New Delhi)
🏢 Confidential
📍 New Delhi