Job Description

Position: Area Regional Manager

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Qualifications: Graduate

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Industry: Gems & Jewelry

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Salary Details: As per Market Standards

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Experience: 8+ years

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Duties & Responsibilities

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Multi-Store Sales & Revenue Growth :-

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- Ensure achievement of monthly and annual sales targets across assigned store locations
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- Develop and implement sales strategies to maximize conversion rates and revenue
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- Monitor store footfall trends, working with the marketing team to drive in-store traffic
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- Regularly analyze Average Bill Value (ABV) and Units Per Transaction (UPT) to improve customer spending
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Store Operations & Visual Merchandising :-

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- Ensure adherence to Standard Operating Procedures (SOPs), company policies, and retail compliance
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- Oversee store hygiene, display arrangements, and visual merchandising standards to enhance customer appeal
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- Supervise store teams to maintain accurate stock levels, daily stock counts, and inventory audits
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ATL & BTL Marketing Initiative :-

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- Collaborate with the marketing team to execute ATL (Above the Line) campaigns, such as print, digital, and TV ads
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- Plan and implement BTL (Below the Line) activities, including in-store activations, influencer collaborations, and brand partnerships
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- Evaluate the effectiveness of marketing campaigns by analyzing customer engagement and footfall metrics
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People Management & Training :-

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- Lead and mentor Store Managers and Sales Teams, ensuring performance alignment with company goals
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- Conduct regular training sessions on sales techniques, product knowledge, and customer handling
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- Motivate teams to exceed sales targets through incentive programs and performance-based rewards
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- Work with HR to manage staff hiring, retention, and performance evaluations
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Customer Experience & Relationship Management :-

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- Ensure superior customer service standards are maintained across all stores
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- Oversee customer concerns, product alterations, exchanges, and after-sales service to enhance satisfaction
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- Strengthen customer loyalty programs and drive repeat business
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Stock & Inventory Management :-

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- Implement productive stock replenishment and inventory control processes to minimize losses
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- Ensure all stores maintain corrective stock-taking procedures, including stock undertakings and daily counts
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- Liaise with the Product & Merchandising team to ensure stores have the right assortment based on customer demand
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Business Expansion & Strategy Execution :-

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- Support new store launches, exhibitions, and retail partnerships for brand expansion
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- Conduct market research and competitor analysis to provide insights on industry trends
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- Work closely with management to develop long-term growth strategies for revenue and brand positioning
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Reporting & Review Meeting :-

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- Prepare and present weekly/monthly/quarterly business reports to management
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- Attend review meetings with actionable insights on sales, operations, and customer trends
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- Ensure compliance with all store policies, governance, and audit requirements
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Requirements :-

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- Any Degree and Must have a strong background experience in Jewelry multiple showroom operation
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- Should be good in Business Analytics
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- Able to develop and maintain strong working relationships with peers and cross-functional tea
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- Sound knowledge of developing business plans, the planning process sales administration process
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- Well organized, able to prioritize effectively to achieve business deadline
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- Strong attention to detail, follows tasks through to completion
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📌 Regional Area Manager (Mumbai)
🏢 Limelight Lab Grown Diamonds
📍 Mumbai