Job Description

Role Overview

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The GM/AGM – Strategy & Operations will work closely with the leadership team to drive high-impact strategic initiatives and strengthen operational excellence across the organization. The role involves solving complex business problems, leading cross-functional programs, building performance visibility through data, and ensuring seamless execution of key initiatives.

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Key Responsibilities

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1. Strategic Planning & Execution

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- Partner with leadership to define business strategy, OKRs, and long-term growth plans.
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- Break down complex business challenges into structured problem statements and actionable solutions.
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- Drive annual planning, goal setting, and periodic business reviews.
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2. Program & Project Management

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- Lead end-to-end execution of high-impact, cross-functional strategic initiatives.
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- Develop detailed project plans, track milestones, manage dependencies, and ensure timely delivery.
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- Proactively identify risks and execution gaps, and drive mitigation plans.
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3. Operational Excellence

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- Analyze existing business processes to identify inefficiencies and improvement opportunities.
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- Build scalable systems, SOPs, and dashboards to track operational and business health metrics.
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- Drive automation and process improvements to enhance efficiency and scalability.
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4. Stakeholder Management & Communication

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- Act as a key interface between leadership and functions including Product,



Operations, Finance, and Marketing.
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- Prepare leadership reviews, board-level presentations, and business performance reports.
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- Support decision-making through data-backed insights, analysis, and strategic inputs.
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Qualifications

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- Bachelor's degree in Business Administration, Operations, Engineering, or related field; MBA preferred.
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- 5+ years of experience in strategy, consulting, or operations roles, preferably in startups, automotive, logistics, energy, or platform businesses.
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- Prior experience in managing multi-site operations or partner/franchisee-led networks is highly desirable.
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- Strong track record of leading cross-functional initiatives and driving execution.
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- Excellent communication, stakeholder management, and leadership skills.
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- Solid analytical ability with experience working with large datasets.
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- Proficiency in Excel/Google Sheets; SQL is a strong plus.
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Key Competencies

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- Strategic Thinking: Ability to translate business vision into executable plans.
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- Operational Excellence: Focus on efficiency, scale, and continuous improvement.
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- Execution Leadership: Strong ownership and bias for outcomes.
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- Problem Solving: Structured thinking and data-driven decision making.
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- Stakeholder Management: Ability to influence and align senior stakeholders.
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- Adaptability: Thrives in fast-paced, ambiguous environments.
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📌 General Manager - Strategy & Ops (Gurugram)
🏢 Battery Smart
📍 Gurugram