Job Description Associate Director – Catalogue Operations | AI & Automation
n Opportunity to travel to and work with teams across the US, UK & Australia as the function scales.
n Build the next generation of Catalogue Operations at Amber
n At Amber, we're transforming how students find and book accommodation. With 4,000+ properties across 10+ countries, catalogue accuracy, pricing, availability and content directly impact customer experience, conversion and revenue.
n We're looking for an Associate Director – Catalogue Automation & Operations to build a high-scale, AI-first catalogue operation combining people, process, data and technology.
n What You'll Own
n n Lead a 60+ member global Catalogue Operations team, including ~5 managers.
n Own catalogue accuracy, content, inventory, pricing and availability across global markets.
n Transform manual operations through AI, automation and intelligent workflows.
n Leverage AI/LLMs, APIs, web scraping, data validation, reconciliation, anomaly detection and automated monitoring.
n Partner with Product, Engineering and Data to take automation initiatives from concept to production.
n Build an exception-based operating model, enabling automation to handle repetitive work while teams focus on complex cases.
n Own productivity, SLAs, quality, capacity, cost and operational governance.
n Build data-driven visibility into accuracy, productivity, automation coverage and manual effort reduction.
n Drive continuous improvement and build a scalable operating model for Amber's global growth.




n n What We're Looking For
n n 7–14 years of experience in Catalogue, Content, Inventory, Marketplace, Data or Operations.
n Experience managing large, multi-layered teams.
n Proven track record in operations transformation, automation and process redesign.
n Strong experience partnering with Product, Engineering and Data teams.
n Strong understanding of catalogue/inventory quality and operational excellence.
n Exposure to AI/GenAI, APIs, data ingestion, web scraping or workflow automation is highly preferred.
n Robust analytical, problem-solving and stakeholder management skills.
n A builder mindset — someone who can turn complex, high-volume operations into scalable, measurable systems.
n n Ideal Background
n E-commerce | Marketplaces | D2C | Consumer Tech | Travel Tech | Food Tech | Quick Commerce | OTA
n Why This Role?
n This is an opportunity to build, not just manage:
n n Lead a 60+ member global function
n Build an AI-first Catalogue Operations model
n Operate across 10+ countries and 4,000+ properties
n Directly influence customer experience, conversion and revenue
n Transform operations through AI and automation
n Work closely with Product, Engineering and Data
n Travel and work with global teams across the US, UK & Australia
n Build systems and processes that scale with Amber's global growth
n n If you've scaled catalogue or marketplace operations and are excited about using AI and automation to fundamentally rethink how operations work, we'd love to hear from you.

📌 Associate Director - Catalogue Automation (Pune)
🏢 Amber
📍 Pune