Job Description

Location: Sector 44, Gurugram

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(Walk-in Interviews only)(No virtual interviews)

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How to Apply:

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If you are interested in joining our team, please share your resume at [email protected] or WhatsApp at (phone hidden)

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Employment Type: Full time

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Salary range: ₹2.5 - ₹4LPA, depending on relevant experience.

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Job Description:

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Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

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Responsibilities:

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- Handle customer inquiries via phone.

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- Provide detailed information about our products and services.

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- Assist customers in making informed decisions about their insurance needs.





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- Maintain accurate records of customer interactions and transactions.

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- Resolve customer complaints in a professional and timely manner.

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- Collaborate with team members to improve customer satisfaction.

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Requirements:

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- Experience: 0-4 years in customer service or sales.

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- Excellent communication and interpersonal skills.

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- Ability to handle high-pressure situations and resolve conflicts effectively.

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- Basic computer skills and familiarity with CRM systems.

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- Strong problem-solving abilities and attention to detail.

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- High School Diploma and Bachelor's degree preferred.

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Working Conditions:

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- 6-day working week.

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We do not conduct virtual interviews.

📌 Customer Support Representative (Gurugram)
🏢 Policybazaar.com
📍 Gurugram