Key Responsibilities (2 Years Experience) Handle inbound & outbound calls and generate leads. Follow up with existing and potential customers. Explain products/services and resolve basic queries. Maintain customer details and call records in CRM/Excel .
Achieve daily/weekly/monthly calling and conversion targets. Coordinate with the sales team for lead conversion. Handle customer complaints professionally and ensure timely follow-up. Prepare basic reports on calls, leads and conversions.
Maintain positive customer relationships and provide regular updates. Best Regards, Nupur Kantawala Jobsfind Consultancy