1. Telecaller / Telecalling Executive The Telecaller is responsible for contacting prospective and existing customers, explaining company products/services, generating leads, following up with customers, and supporting the sales team in achieving business targets.

Experience

0–2 years preferred; freshers can apply

Key Responsibilities

- Make outbound calls to prospective and existing customers.
- Explain company products, services, offers, and benefits clearly.
- Identify customer requirements and provide suitable information.
- Generate and qualify sales leads through telephone calls.
- Follow up with interested customers and maintain regular communication.
- Schedule appointments or meetings for the sales team when required.
- Maintain accurate records of calls, leads, follow-ups, and customer responses.
- Handle customer queries professionally and provide appropriate assistance.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Coordinate with the sales and customer relationship teams.
- Maintain confidentiality of customer information.
- Provide regular reports to the reporting manager.

Salary & Benefits

- ₹12,000 – ₹35,000 per month (Based on experience and qualifications)
- Performance-based incentives (as per company policy)
- Career growth opportunities
- Supportive and professional work environment

How to Apply Interested candidates can send their updated resume to [email protected] or contact (phone hidden) for further details.

2. CUSTOMER RELATIONSHIP EXECUTIVE

Experience

1–3 years preferred; freshers with good communication skills may also be considered.

Job Summary The Customer Relationship Executive is responsible for developing and maintaining strong relationships with customers, understanding their requirements, providing timely support, resolving queries, and contributing to customer retention and business growth.

Key Responsibilities

- Build and maintain positive relationships with existing and prospective customers.
- Communicate with customers through phone calls, WhatsApp, email, and in-person interactions.




- Understand customer requirements and recommend appropriate products/services.
- Handle customer enquiries, complaints, and service requests professionally.
- Follow up with customers regarding enquiries, applications, payments, renewals, and other requirements.
- Maintain updated customer databases and records.
- Coordinate with internal departments to resolve customer issues.
- Ensure timely communication and follow-up with customers.
- Identify opportunities for cross-selling and up-selling.
- Support the sales team in converting leads into customers.
- Monitor customer satisfaction and collect feedback.
- Prepare daily/weekly/monthly customer follow-up reports.
- Ensure a high standard of customer service.
- Maintain confidentiality and accuracy of customer information.

Salary & Benefits

- ₹12,000 – ₹35,000 per month (Based on experience and qualifications)
- Performance-based incentives (as per company policy)
- Career growth opportunities
- Supportive and professional work environment

How to Apply Interested candidates can send their updated resume to [email protected] or contact (phone hidden) for further details.

3. BRANCH MANAGER

Experience

2–5 years in sales, branch operations, business development, Finance , customer service, or a related field.

Job Summary The Branch Manager is responsible for the overall management and performance of the branch, including sales, business development, customer service, employee supervision, operational efficiency, target achievement, and revenue growth.

Key Responsibilities

- Manage the overall day-to-day operations of the branch and ensure smooth functioning.
- Develop and implement strategies to achieve sales, revenue,



and business targets.
- Generate new business opportunities and expand the customer base.
- Identify potential markets, customers, and business opportunities.
- Monitor daily, weekly, and monthly sales performance and take corrective actions when required.
- Build and maintain strong relationships with customers, clients, and business partners.
- Lead, motivate, and supervise branch employees.
- Assign duties, responsibilities, and targets to team members.
- Monitor individual and team performance and provide regular feedback.
- Conduct team meetings and provide training, coaching, and guidance.
- Maintain employee discipline, punctuality, attendance, and professional standards.
- Handle important customer complaints, concerns, and escalations.
- Ensure timely resolution of customer queries and maintain high customer satisfaction.
- Monitor customer retention and strengthen customer relationships.
- Maintain proper branch records, documentation, and administrative activities.
- Monitor branch expenses, productivity, and operational performance.
- Ensure compliance with company policies, procedures, and guidelines.
- Prepare and submit daily, weekly, and monthly branch performance reports.
- Coordinate with Head Office and senior management regarding branch activities and requirements.
- Monitor key performance indicators (KPIs) and ensure achievement of branch targets.
- Take necessary measures to improve team productivity, sales performance, and customer service.
- Take overall responsibility for the growth, performance, and profitability of the branch.
- Salary & Benefits
- ₹25,000 – ₹35,000 per month (Based on experience and qualifications)
- Performance-based incentives (as per company policy)
- Career growth opportunities
- Supportive and skilled work environment

How to Apply Interested candidates can send their updated resume to [email protected] or contact (phone hidden) for further details.

Pay: ₹12,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Tele Caller Executive , Customer Relationship Executive, Branch Manager (Thycaud)
🏢 DHANMITHRA Marketing and Consultancy
📍 Thycaud