Job Description

Location: Hyderabad

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Experience: 6 to 10 years

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Employment Type: Full-time

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About Vibrium

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Vibrium.ai is an Agentic AI company building India's first Fully Autonomous Worker platform. Our digital workers help enterprises acquire, serve, and retain customers across voice, WhatsApp, and other digital channels.

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We are live with 40+ enterprise clients, including Fortune 500 companies across BFSI, insurance, fintech, FMCG, and digital commerce. Vibrium is profitable, at $1M ARR, and has active deployments across India, Europe, and the US.

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WE WILL ONLY CONSIDER APPLICANTS WHO FILL OUT THIS FORM: https://forms.gle/ufSkeLxNeqppFhGs5

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Role Overview

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We are looking for a senior, hands-on Technical Project Manager who can independently lead complex enterprise AI implementations from commercial handover to production go-live, stabilization, and adoption.

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This is not a project coordination role. You will own delivery outcomes, client confidence, timelines, solution readiness, and cross-functional execution across Product, Engineering, AI, QA, Sales, and Customer Success.

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You will manage multiple enterprise deployments involving APIs, data integrations, conversational AI workflows, voice and WhatsApp channels, testing, security reviews, and production rollouts.

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What You Will Own

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Enterprise Implementation and Delivery

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- Own the complete implementation lifecycle, from post-sales discovery and solution design through UAT, go-live, stabilization, and handover
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- Translate commercial commitments and client requirements into clear project plans, technical workstreams, milestones, owners, and acceptance criteria
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- Establish delivery governance covering timelines, dependencies, risks, escalation paths, and decision-making
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- Ensure every deployment has a clearly defined scope, success metrics, test plan, rollout plan, and production-readiness checklist
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- Manage multiple enterprise implementations simultaneously without compromising delivery quality
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Client and Stakeholder Leadership

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- Act as the primary delivery owner and senior point of contact for enterprise clients
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- Lead implementation kick-offs, governance reviews, UAT discussions, issue-resolution calls, and executive status updates
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- Set realistic expectations, manage scope changes, and identify risks before they affect timelines or client confidence
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- Convert ambiguous client requirements into structured decisions and executable action plans
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- Build trusted relationships with business, technology, operations, security, and leadership stakeholders
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Technical Program Management

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- Coordinate integrations involving APIs, webhooks, client systems, data pipelines, telephony, WhatsApp, authentication, and enterprise security requirements
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- Work closely with Product, Engineering, AI, QA, and client technology teams to resolve technical dependencies
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- Understand system architecture and integration flows well enough to challenge assumptions, identify gaps, and drive decisions
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- Lead environment readiness, integration testing, UAT, production deployment, and post-launch monitoring
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- Ensure defects and production issues are prioritized based on business impact, with clear ownership and resolution timelines
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Delivery Quality and Governance

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- Build and maintain project plans, RAID logs, dependency trackers, decision logs, UAT trackers, and go-live checklists
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- Define project-level success metrics covering timelines, solution quality, adoption, usage, and business outcomes
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- Build and standardize Vibrium's end-to-end delivery process, from sales handover through go-live and stabilization
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- Create reusable stage gates, templates, ownership structures, and escalation processes that improve delivery speed and quality
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- Conduct delivery retrospectives and apply the learnings to future implementations
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- Escalate risks with clarity, supporting evidence, business impact, and recommended actions
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Commercial and Product Alignment

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- Ensure delivery remains aligned with the signed scope, commercials, assumptions, and client commitments
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- Identify scope expansion, customization requirements, and potential change requests early
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- Provide structured product feedback based on recurring client requirements and implementation challenges
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- Partner with Sales and Customer Success to support adoption, renewals, and expansion opportunities
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What We Are Looking For

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- 6 to 10 years of experience in technical project management, enterprise implementation, solutions delivery, or technology consulting
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- At least 3 years of experience independently owning complex enterprise or client-facing technology programs
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- Demonstrated experience taking projects from requirements gathering to production go-live
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- Strong understanding of APIs, system integrations, data flows, workflows, SaaS platforms, cloud environments, and software delivery lifecycles
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- Experience managing UAT, production releases, defects, dependencies, change requests, and escalations
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- Hands-on experience with project management and collaboration tools such as Jira, Confluence, Asana, Monday.com, or equivalent
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- Strong working knowledge of Agile, Scrum, and hybrid delivery models, with the judgment to select the right approach for each implementation
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- Ability to independently build and manage project plans, RAID logs, UAT trackers, release plans, and executive dashboards
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- Solid client presence with the ability to lead conversations involving business leaders, engineering teams, and senior executives
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- Ability to bring structure to ambiguous situations and drive teams towards clear decisions
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- Strong written communication, documentation, problem-solving, and stakeholder-management skills
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- Ability to manage several high-priority projects while maintaining attention to detail
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- Willingness to be hands-on and take direct ownership of delivery outcomes
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Preferred Experience

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- Experience delivering AI, Voice AI, conversational AI, workflow automation, SaaS, fintech, BFSI, insurance, or enterprise technology solutions
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- Familiarity with LLM-based applications, conversational workflows, telephony platforms, WhatsApp integrations, and AI model testing
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- Experience working with enterprise security, compliance, data privacy, and deployment requirements
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- Experience in a high-growth startup, product company, or technology consulting environment
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- Technical or engineering education is preferred, but not mandatory
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- PMP, PRINCE2, Scrum Master, SAFe, or an equivalent project management certification is preferred, but not mandatory
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How Success Will Be Measured

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- Percentage of projects delivered within agreed timelines and scope
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- Time taken from commercial closure to production go-live
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- Quality and production readiness of deployments
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- Reduction in unresolved dependencies, recurring defects, and delivery escalations
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- Adoption of standardized delivery processes and stage gates across projects
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- Client satisfaction and stakeholder confidence
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- Adoption and business outcomes achieved after go-live
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- Quality of project governance, documentation, and executive communication
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Who Will Thrive in This Role

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You will thrive at Vibrium if you take ownership without waiting for follow-ups, communicate difficult issues early, and bring clarity to complex situations.

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You should be equally comfortable discussing an API dependency with an engineer, resolving a UAT concern with a client team, building a repeatable delivery process, and presenting a project risk to senior leadership. If you have led complex enterprise technology deployments and want to build the delivery engine behind a fast-growing Agentic AI company, submit your application through this short form.

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WE WILL ONLY CONSIDER APPLICANTS WHO FILL OUT THIS FORM: https://forms.gle/ufSkeLxNeqppFhGs5

📌 Senior Technical Project Manager, AI Solutions (Gurgaon Division)
🏢 Vibrium.ai
📍 Gurgaon Division