Job Description

Associate Director – Catalogue Operations | AI & Automation

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Opportunity to travel to and work with teams across the US, UK & Australia as the function scales.

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Build the next generation of Catalogue Operations at Amber

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At Amber, we're transforming how students find and book accommodation. With 4,000+ properties across 10+ countries, catalogue accuracy, pricing, availability and content directly impact customer experience, conversion and revenue.

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We're looking for an Associate Director – Catalogue Automation & Operations to build a high-scale, AI-first catalogue operation combining people, process, data and technology.

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What You'll Own

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- Lead a 60+ member global Catalogue Operations team, including ~5 managers.
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- Own catalogue accuracy, content, inventory, pricing and availability across global markets.
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- Transform manual operations through AI, automation and intelligent workflows.
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- Leverage AI/LLMs, APIs, web scraping, data validation, reconciliation, anomaly detection and automated monitoring.
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- Partner with Product, Engineering and Data to take automation initiatives from concept to production.
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- Build an exception-based operating model, enabling automation to handle repetitive work while teams focus on complex cases.
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- Own productivity, SLAs, quality, capacity, cost and operational governance.
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- Build data-driven visibility into accuracy, productivity, automation coverage and manual effort reduction.
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- Drive continuous improvement and build a scalable operating model for Amber's global growth.
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What We're Looking For





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- 7–14 years of experience in Catalogue, Content, Inventory, Marketplace, Data or Operations.
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- Experience managing large, multi-layered teams.
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- Proven track record in operations transformation, automation and process redesign.
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- Strong experience partnering with Product, Engineering and Data teams.
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- Strong understanding of catalogue/inventory quality and operational excellence.
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- Exposure to AI/GenAI, APIs, data ingestion, web scraping or workflow automation is highly preferred.
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- Robust analytical, problem-solving and stakeholder management skills.
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- A builder mindset — someone who can turn complex, high-volume operations into scalable, measurable systems.
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Ideal Background

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E-commerce | Marketplaces | D2C | Consumer Tech | Travel Tech | Food Tech | Quick Commerce | OTA

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Why This Role?

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This is an opportunity to build, not just manage:

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- Lead a 60+ member global function
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- Build an AI-first Catalogue Operations model
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- Operate across 10+ countries and 4,000+ properties
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- Directly influence customer experience, conversion and revenue
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- Transform operations through AI and automation
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- Work closely with Product, Engineering and Data
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- Travel and work with global teams across the US, UK & Australia
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- Build systems and processes that scale with Amber's global growth
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If you've scaled catalogue or marketplace operations and are excited about using AI and automation to fundamentally rethink how operations work, we'd love to hear from you.

📌 Associate Director - Catalogue Automation (Pune)
🏢 Amber
📍 Pune