Technical Support Intern (Pune)

Technical Support Intern (Pune)

22 Aug
|
AskTalos
|
Pune

22 Aug

AskTalos

Pune

Location: Remote

Duration: 6 Months

Stipend: ₹10,000 – ₹12,000 per month

Experience: 6 months–1 year of internship or relevant hands-on experience preferred

About AskTalos

AskTalos is an AI-powered business automation and customer engagement platform helping businesses automate conversations, manage leads, engage customers, and improve sales productivity.

We’re looking for a Technical Support Intern who is technically curious, hands-on with modern AI tools, and enjoys solving problems.

This is an opportunity to work with AI, APIs, SaaS, automation, Voice AI, WhatsApp, CRM, and real customer use cases — while developing both technical and communication skills.

What You’ll Do

- Provide technical support to customers through calls, chats, WhatsApp, and other communication channels.
- Understand customer issues and troubleshoot them independently wherever possible.
- Work with APIs, integrations, webhooks, JSON, configurations, and technical workflows.
- Troubleshoot issues related to WhatsApp, CRM, AI calling, and customer engagement platforms.
- Identify, reproduce, document, and escalate bugs to the relevant internal teams.
- Work with AI tools such as ChatGPT, Claude, Gemini, and other emerging AI platforms for research, troubleshooting, content creation, and workflow improvement.
- Create AI-generated images, creatives, content, prompts, and other business assets when required.
- Explore new AI tools and understand how they can be applied to real business requirements.
- Work closely with Product and Technology teams to resolve customer issues.
- Maintain documentation of common issues, solutions, and support processes.
- Continuously learn and understand how an AI SaaS product is built, integrated, supported, and improved.

What We’re Looking For

- Currently pursuing or recently completed an Engineering degree.
- 6 months–1 year of internship or relevant hands-on experience is preferred.
- Strong interest in AI, technology, SaaS, and automation.
- Hands-on experience with ChatGPT, Claude, Gemini, or similar AI tools.




- Ability to create AI-generated images, creatives, content, and other digital assets.
- Basic understanding of APIs, JSON, webhooks, integrations, databases, or web technologies is preferred.
- Strong troubleshooting and problem-solving ability.
- Excellent written and verbal communication skills.
- Comfortable speaking with customers and explaining technical concepts in simple language.
- Quick learner who can adapt to new tools and technologies.
- A proactive “let me figure it out” mindset.

What You’ll Learn

During the internship, you’ll get practical exposure to:

AI Tools | APIs | SaaS | Automation | Voice AI | CRM | WhatsApp | Customer Engagement | Technical Support

You’ll work on real products, real customer problems, and real business use cases — not just theoretical assignments.

Performance & Full-Time Opportunity The internship will be for a complete duration of 6 months, with performance evaluations conducted every month.

Based on your performance, learning ability, contribution, and the company’s requirements, you may be considered for a full-time opportunity with AskTalos after successfully completing the internship.

Why Join AskTalos?

This is more than just an internship certificate.

You’ll get the prospect to:

Work with AI and emerging technologies.

Gain hands-on experience with a real AI SaaS product.

Solve real technical problems for real customers.

Build both technical and communication skills.

Learn how technology is used to solve real business challenges.

Work with a fast-moving team and continuously experiment with new tools.

Build practical experience that adds meaningful value to your career.

Who Will Thrive Here?

This role is ideal for someone who:

Is naturally curious about technology.

Experiments with AI tools beyond basic ChatGPT usage.

Enjoys troubleshooting and finding solutions.

Can learn something new quickly.

Communicates confidently.

Wants to build a career around AI + Technology + Customer Solutions.

If you’re an engineering student who loves technology, experiments with AI, and enjoys figuring things out — we’d love to have you at AskTalos.

📌 Technical Support Intern (Pune)
🏢 AskTalos
📍 Pune

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: technical support intern (pune) / pune

Subscribe to this job alert:

Get the latest job offers by email for: technical support intern (pune) / pune