Location: Remote
Duration: 6 Months
Stipend: ₹10,000 – ₹12,000 per month
Experience: 6 months–1 year of internship or relevant hands-on experience preferred
About AskTalos
AskTalos is an AI-powered business automation and customer engagement platform helping businesses automate conversations, manage leads, engage customers, and improve sales productivity.
We’re looking for a Technical Support Intern who is technically curious, hands-on with modern AI tools, and enjoys solving problems.
This is an opportunity to work with AI, APIs, SaaS, automation, Voice AI, WhatsApp, CRM, and real customer use cases — while developing both technical and communication skills.
What You’ll Do
- Provide technical support to customers through calls, chats, WhatsApp, and other communication channels.
- Understand customer issues and troubleshoot them independently wherever possible.
- Work with APIs, integrations, webhooks, JSON, configurations, and technical workflows.
- Troubleshoot issues related to WhatsApp, CRM, AI calling, and customer engagement platforms.
- Identify, reproduce, document, and escalate bugs to the relevant internal teams.
- Work with AI tools such as ChatGPT, Claude, Gemini, and other emerging AI platforms for research, troubleshooting, content creation, and workflow improvement.
- Create AI-generated images, creatives, content, prompts, and other business assets when required.
- Explore new AI tools and understand how they can be applied to real business requirements.
- Work closely with Product and Technology teams to resolve customer issues.
- Maintain documentation of common issues, solutions, and support processes.
- Continuously learn and understand how an AI SaaS product is built, integrated, supported, and improved.
What We’re Looking For
- Currently pursuing or recently completed an Engineering degree.
- 6 months–1 year of internship or relevant hands-on experience is preferred.
- Strong interest in AI, technology, SaaS, and automation.
- Hands-on experience with ChatGPT, Claude, Gemini, or similar AI tools.
- Ability to create AI-generated images, creatives, content, and other digital assets.
- Basic understanding of APIs, JSON, webhooks, integrations, databases, or web technologies is preferred.
- Strong troubleshooting and problem-solving ability.
- Excellent written and verbal communication skills.
- Comfortable speaking with customers and explaining technical concepts in straightforward language.
- Quick learner who can adapt to new tools and technologies.
- A proactive “let me figure it out” mindset.
What You’ll Learn
During the internship, you’ll get practical exposure to:
AI Tools | APIs | SaaS | Automation | Voice AI | CRM | WhatsApp | Customer Engagement | Technical Support
You’ll work on real products, real customer problems, and real business use cases — not just theoretical assignments.
Performance & Full-Time Opportunity The internship will be for a complete duration of 6 months, with performance evaluations conducted every month.
Based on your performance, learning ability, contribution, and the company’s requirements, you may be considered for a full-time opportunity with AskTalos after successfully completing the internship.
Why Join AskTalos?
This is more than just an internship certificate.
You’ll get the opportunity to:
Work with AI and emerging technologies.
Gain hands-on experience with a real AI SaaS product.
Solve real technical problems for real customers.
Build both technical and communication skills.
Learn how technology is used to solve real business challenges.
Work with a fast-moving team and continuously experiment with new tools.
Build practical experience that adds meaningful value to your career.
Who Will Thrive Here?
This role is ideal for someone who:
Is naturally curious about technology.
Experiments with AI tools beyond basic ChatGPT usage.
Enjoys troubleshooting and finding solutions.
Can learn something new quickly.
Communicates confidently.
Wants to build a career around AI + Technology + Customer Solutions.
If you’re an engineering student who loves technology, experiments with AI, and enjoys figuring things out — we’d love to have you at AskTalos.
📌 Technical Support Intern (Pune)
🏢 AskTalos
📍 Pune