– Technical Project Manager

RPA & Agentic AI Projects

Company: Catnip Infotech Pvt. Ltd.

Location: Chennai

Employment Type: Full-time

Experience: 7–12 years

Reporting To: Delivery Head / Practice Head

Role Overview

Catnip Infotech is looking for an experienced Technical Project Manager to lead enterprise-level Robotic Process Automation (RPA), Artificial Intelligence, and Agentic AI implementation projects.

The candidate will be responsible for end-to-end project delivery, including requirements assessment, solution planning, technical coordination, customer communication, resource management, risk management, governance, and successful production deployment.

Key Responsibilities

Manage the complete lifecycle of RPA and Agentic AI projects—from discovery and solution design through development, testing, deployment and support.

Conduct process-discovery workshops with customers and identify automation and AI opportunities.

Translate business requirements into functional requirements, technical specifications, user stories and project plans.

Work closely with RPA developers, AI engineers, solution architects, business analysts, infrastructure teams and customer stakeholders.

Prepare project scope, effort estimates, timelines, resource plans, milestones and delivery schedules.

Manage multiple projects and project teams simultaneously.

Lead RPA implementations using platforms such as IBM RPA, UiPath, Automation Anywhere or Microsoft Power Automate.

Coordinate the development and deployment of Agentic AI solutions involving AI agents, LLMs, APIs, enterprise applications, databases and knowledge repositories.

Understand agent orchestration, prompt workflows, human-in-the-loop processes, tool calling, RAG and enterprise AI integrations.

Ensure secure integration with systems such as SAP, Oracle, Salesforce, HRMS, CRM, ERP, email, document management platforms and customer portals.

Coordinate infrastructure, cloud, on-premises, cybersecurity and access-related requirements.

Track project progress, dependencies, issues, risks, change requests and mitigation actions.

Conduct daily or weekly project reviews and provide accurate status reports to customers and internal management.

Maintain project documentation, including project plans, MOMs, RAID logs, change-control records, test reports and acceptance documents.

Establish delivery governance,



quality controls and escalation mechanisms.

Ensure adherence to coding standards, security requirements, data privacy policies and responsible-AI principles.

Plan and coordinate SIT, UAT, performance testing, production deployment and hypercare support.

Monitor automation success rates, AI response quality, accuracy, adoption and business benefits after deployment.

Manage customer expectations and maintain strong relationships with business and technology stakeholders.

Support presales activities by contributing to solution proposals, effort estimations, demonstrations, SOWs and technical presentations.

Mentor team members and encourage timely, high-quality and accountable project delivery.

Identify opportunities for project expansion, additional automation and AI-led transformation.

Required Technical Knowledge

Strong understanding of RPA architecture, bot development, orchestration, scheduling and exception handling.

Familiarity with RPA platforms such as IBM RPA, UiPath, Automation Anywhere or Power Automate.

Understanding of Agentic AI, Generative AI, LLMs, AI agents and multi-agent workflows.

Knowledge of RAG, vector databases, embeddings, prompt engineering and knowledge-base integration.

Understanding of API integration, REST services, JSON, webhooks and database connectivity.

Familiarity with Python, .NET, JavaScript or similar technologies is preferred.

Knowledge of SQL and enterprise databases.

Understanding of cloud and on-premises deployment models.

Familiarity with Azure, AWS, IBM Cloud or hybrid-cloud environments.

Awareness of application security, RBAC, IAM, credential vaults, audit logging and data privacy.

Experience with Agile, Scrum and traditional project-management methodologies.

Working knowledge of Jira, Azure DevOps, MS Project, Confluence or equivalent tools.

Educational Qualification

Bachelor’s degree in Engineering, Computer Science, Information Technology or a related discipline.

MBA or postgraduate qualification will be an advantage.

PMP, PRINCE2, Scrum Master,



SAFe or similar certification is preferred.

RPA, cloud or AI-related certifications will be an added advantage.

Experience Requirements

7–12 years of overall IT experience.

Minimum 3–5 years of experience managing automation, RPA, AI, analytics or digital-transformation projects.

Proven experience delivering customer-facing enterprise technology projects.

Experience managing cross-functional technical teams.

Experience in BFSI, manufacturing, real estate, HR, finance, supply chain or other enterprise domains will be advantageous.

Experience handling multiple customers or projects concurrently is preferred.

Key Skills and Competencies

Strong technical project-management capabilities

Excellent customer and stakeholder management

Project planning and effort estimation

Team leadership and resource management

Risk, issue and dependency management

Strong analytical and problem-solving skills

Excellent written and verbal communication

Ability to prepare professional reports and presentations

Strong ownership and delivery-focused mindset

Ability to work in a fast-paced workplace

Willingness to learn emerging AI and automation technologies

Ability to communicate effectively with both business and technical teams

Key Performance Indicators

Projects delivered within committed scope, schedule and budget

Achievement of project milestones and customer acceptance

Quality of deployed RPA and Agentic AI solutions

Bot stability, automation success rate and production availability

Accuracy and reliability of AI-agent outputs

Timely closure of issues, risks and change requests

Customer satisfaction and stakeholder feedback

Resource utilisation and team productivity

Compliance with documentation, security and governance requirements

Realisation of expected business benefits and automation ROI

- Identification of new automation and AI opportunities within customer accounts

Preferred Candidate Profile The ideal candidate should combine strong project-management skills with a practical understanding of RPA, AI and enterprise integrations. The person should be proactive, customer-focused, technically confident and capable of taking complete ownership of complex automation and Agentic AI programs. Candidates who can join immediately or within a short notice period will be preferred.

📌 Technical Project Manager (Chennai)
🏢 Catnip Infotech Private
📍 Chennai