22 Aug
|
SOLIZE PARTNERS India
|
Bengaluru
22 Aug
SOLIZE PARTNERS India
Bengaluru
SOLIZE PARTNERS India Private Limited /n Job Title: Technical Leader: Dassault Solutions /n Job Location: Bangalore /n Employment Type: Full Time /n Experience Level: 10-15 years /n Educational Qualification: Engineering degree is required, ideally Mechanical /n Engineering. /n Job Summary: /n Solize is looking for a Leader – Technical who is responsible for providing technical /n leadership for Dassault Systèmes solutions [ Both Pre &
• Post Sales] by driving technical /n excellence, product expertise, customer support, issue resolution, and capability & /n competency development. The role focuses on mentoring technical teams, managing /n complex technical escalations, ensuring adherence to best practices, and serving as a /n trusted technical advisor to customers and internal stakeholders. Leader – Technical will /n act as the face of SOLIZE, interfacing and working closely with the internal sales teams, /n Dassault Systemes Technical teams as well as Brand teams to deliver value to /n customers. /n Key Responsibilities: /n • Technical Leadership: /n - Provide technical leadership across Dassault Systèmes products and related /n technologies. Guide and mentor the team of engineers in diagnosing and /n resolving complex product & application related issues. Establish technical /n standards, documentation, and best practices. Review technical solutions /n and recommend improvements for performance, scalability, and /n maintainability. Act as the highest technical escalation point for critical /n customer issues. /n • Customer Technical Engagement /n - Lead technical Pre &
• Post Sales alongside the sale team helping & supporting /n them on day-to-day basis. Ensure timely resolution of customer escalations /n while meeting service-level commitments. Monitor recurring issues and /n identify long-term corrective actions. Improve technical support processes /n and knowledge management practices. /n • Team Leadership: /n - Mentor Technical Consultants, Support Engineers, and Product Specialists. /n Conduct technical reviews and coaching sessions. Identify competency gaps /n and develop technical learning plans. Support recruitment and onboarding of /n technical resources. Foster a culture of collaboration, innovation, and /n continuous learning. /n • Knowledge Management &
• Continuous improvement: /n - Develop and maintain technical documentation, troubleshooting guides, and /n knowledge articles. Promote knowledge sharing across teams. Build reusable /n technical assets and diagnostic procedures. Standardize troubleshooting /n methodologies and support processes. /n - Evaluate new Dassault Systèmes product releases and features. Recommend /n improvements to support methodologies and operational efficiency. Drive /n automation initiatives for monitoring, diagnostics, and reporting.
Encourage /n adoption of industry's best practices and emerging technologies. /n Requirements - Skills &
Qualifications /n Must Have: /n • 10 – 15 years of experience in a similar role of leading a technical team in the /n engineering software domain, preferably from the Dassault Systemes eco system /n with a minimum of 5 years in technical leadership, support, or technical sales /n role. /n • Strong understanding of PLM principles and engineering workflows /n • Strong leadership competencies like technical leadership, Coaching and /n mentoring, Customer-focused problem solving, Analytical thinking, Decision /n making, Stakeholder management, Communication and presentation skills, /n Collaboration across cross-functional teams &
• Continuous improvement mindset /n Nice to have/preferred skills and experience /n • Knowledge of Dassault technologies, including CATIA, DELMIA, BIOVIA & /n SIMULIA alongside the 3DEXPERIENCE Platform with certifications. /n • Hands-on experience of working with the 3DEXPERIENCE Platform /n • Knowledge of CAD Automation technologies EKL and languages like JAVA, /n MQL and JPO knowledge /n • Exposure to cloud-hosted enterprise applications. /n • Good understanding of Hardware, Operating Systemes and Data base /n management. /n Perks /n • Technical organization is a significant pillar to the growth of the business, and /n a good technical leader will support the business managing and navigating the /n challenges and ensuring we have good credibility in our support services.
📌 Technical Leader: Dassault Solutions (Bengaluru)
🏢 SOLIZE PARTNERS India
📍 Bengaluru