Job Description

Job Summary

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We are looking for a dynamic and results-driven Key Account Manager – Quick Commerce to manage and grow our business across leading Quick Commerce platforms such as Zepto, Blinkit and Swiggy Instamart . The ideal candidate will be responsible for driving sales growth, managing platform relationships, optimizing product listings, executing promotional campaigns, and ensuring seamless day-to-day operations to maximize revenue and brand visibility.

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Key Responsibilities:

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Key Account Management

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- Manage end-to-end relationships with assigned Quick Commerce platforms.
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- Act as the primary point of contact for platform category managers and business partners.
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- Lead regular business reviews and identify opportunities for account growth.
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- Ensure compliance with platform guidelines and service-level requirements.
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Sales & Business Growth

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- Own and achieve monthly and quarterly sales targets across assigned accounts.
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- Develop and execute account-specific growth strategies.
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- Analyse sales performance and identify opportunities to increase revenue and profitability.
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- Drive assortment expansion and improve product visibility across platforms.
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Catalogue & Content Management

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- Ensure accurate product listings, pricing, images, and content across all platforms.
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- Coordinate new SKU launches and maintain catalogue accuracy.
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- Monitor product rankings, search visibility, and assortment performance.
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Promotions & Campaign Execution

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- Plan and execute promotional campaigns, platform offers, festive sales, and brand days.
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- Collaborate with the marketing team to improve campaign performance and customer engagement.
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- Track campaign ROI and recommend improvements for future promotions.
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Inventory & Operations

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- Coordinate with Supply Chain and Operations teams to maintain stock availability.
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- Monitor fill rates, stock-outs,



order cancellations, and inventory health.
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- Resolve operational issues to ensure smooth order fulfilment.
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Analytics & Reporting

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- Analyse business performance using sales reports and platform dashboards.
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- Monitor key business metrics and provide actionable insights.
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- Prepare daily, weekly, and monthly performance reports for management.
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Cross-Functional Collaboration

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- Work closely with Marketing, Finance, Supply Chain, Customer Service, and Product teams.
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- Support new product launches and business initiatives across Quick Commerce platforms.
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- Ensure timely execution of commercial plans and operational activities.
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Qualifications

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- Bachelor's or Master’s degree in Business Administration, Marketing, Commerce, or a related field.
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Experience

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- 3–5 years of experience in Quick Commerce, E-commerce, or Key Account Management.
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- Hands-on experience managing platforms such as Zepto, Blinkit, Swiggy Instamart .
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- Experience handling Quick Commerce accounts for FMCG, Food, Beverage, or Consumer Goods brands is preferred.
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Skills Required

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- Strong Key Account Management and relationship-building skills.
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- Excellent negotiation and communication abilities.
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- Strong analytical and problem-solving skills.
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- Advanced proficiency in Microsoft Excel and Google Sheets.
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- Valuable understanding of Quick Commerce business models and platform operations.
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- Ability to manage multiple accounts and meet business targets in a fast-paced environment.
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- Experience with tools such as Gobblecube is preferred.
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Key Performance Indicators (KPIs)

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- Achievement of sales and revenue targets.
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- Account growth and platform performance.
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- Product availability and fill rate.
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- Stock-out and order cancellation percentage.
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- Campaign ROI and promotional effectiveness.
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- New SKU launches and listing accuracy.
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- Customer satisfaction and platform relationship management.
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📌 Key Account Manager - Quick Commerce (Chennai)
🏢 Origin Nutrition
📍 Chennai