Job Description

Customer Service Representative (Chat Support) | 0–2 Years

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Walk-In Drive – Hyderabad

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Position: Customer Service Representative (Chat Support)

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Experience: 0–2 Years

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Work Location: Hyderabad

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Shift: Night Shift

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Work Mode: 100% Work from Office

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Share your resume: [email protected]

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Walk-In Details

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Dates: 30th July –20th August (Including Saturday & Sunday)

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Time: 10:00 AM – 3:00 PM

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Hyderabad Venue: Artech Infosystems, DLF, VC Silicon Towers, 3rd Floor, Kondapur, Hyderabad – 500032

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IMPPORTANT: Please mention Tejpal Rawat / Ankit Kumar at the top of your resume before attending the interview.

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Eligibility

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Graduates Only – BA, B.Com, B.Sc, MBA

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Freshers and candidates with up to 2 years of experience can apply

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Robust written English communication skills

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Good typing speed and accuracy

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B.Tech, M.Tech, MCA, and BCA candidates are not eligible

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Key Responsibilities

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- Provide customer support through chat platforms
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- Resolve customer queries efficiently and professionally
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- Maintain quality and customer satisfaction metrics (CSAT/NPS)
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- Document customer interactions accurately
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- Handle multiple chat conversations simultaneously
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Preferred Skills

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- Chat Support / Customer Service experience
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- Exposure to Healthcare, Insurance, or Managed Care domains
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- Familiarity with CRM and chat tools
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- Excellent typing speed and multitasking abilities
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Job Highlights

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Attractive Salary (Based on Experience)

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Two-Way Cab Facility

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1 Month Client Training

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Night Shift Opportunity

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Career Growth in Customer Support Operations

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Complete a 60-second Typing Test on TypingTest.com before attending the interview.

📌 Customer Support Specialist (Hyderabad)
🏢 Artech Infosystem Private
📍 Hyderabad