Job Description

Every Click. Every Cart. Every Customer.

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What You'll Own

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As a Key Account Manager – Marketplaces, you'll own the growth of some of India's largest e-commerce and quick commerce platforms. You'll work at the intersection of business, analytics, marketing, and operations to ensure Plum continues to win where customers shop online.

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This role isn't just about managing accounts—it's about building partnerships, spotting opportunities, and driving sustainable business growth.

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What You'll Do

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- Own the end-to-end business for assigned marketplace accounts and be the primary point of contact.
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- Build strong relationships with platform teams to drive joint business plans and long-term growth.
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- Plan, negotiate, and execute commercial agreements, promotions, and visibility opportunities.
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- Drive revenue, profitability, and market share across your accounts.
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- Manage budgets effectively to maximise business outcomes and ROI.
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- Partner with Marketing to plan impactful campaigns and platform activations.
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- Collaborate with Supply Chain and Operations to ensure healthy inventory, seamless fulfilment, and high service levels.
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- Monitor assortment, pricing, availability, and content to ensure a best-in-class customer experience.
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- Analyze sales trends, campaign performance,



and customer insights to identify opportunities and recommend growth strategies.
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- Prepare business reviews, performance reports, and growth plans for internal and external stakeholders.
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- Champion Plum's brand positioning and ensure consistent visibility across all marketplace touchpoints
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We're Looking For Someone Who

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- Has a minimum of 3 years of experience managing marketplace or e-commerce accounts
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- Enjoys working with data and turning insights into business decisions.
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- Is confident negotiating with partners and influencing stakeholders.
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- Can balance multiple priorities in a fast-paced, high-growth environment.
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- Has strong Excel skills and is comfortable working with sales reports and analytics.
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- Brings a problem-solving mindset with a strong sense of ownership.
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- Is an excellent communicator who enjoys collaborating across teams.
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What Makes You a Great Fit

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You'll thrive here if you:

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- Love solving business problems with data.
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- Enjoy building robust external partnerships.
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- Take ownership and move things forward.
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- Can balance commercial thinking with customer obsession.
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- Believe that great execution creates great brands.
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Location : Thane, Mumbai

📌 Key Account Manager (Thane)
🏢 Plum
📍 Thane