Ivitaa is looking for a highly organized and commercially minded Survey Operations & Vendor Partnerships Executive to manage online survey projects from feasibility and bidding through launch, fieldwork monitoring, and closure.
The role combines survey/sample operations with vendor sourcing and management . You will work with platforms such as Cint, PureSpectrum, Lucid and other sample sources, while also identifying, onboarding and managing external/offline sample vendors.
Current roles at PureSpectrum similarly separate project execution—testing links, launching projects and monitoring fieldwork—from supply operations such as supplier onboarding, troubleshooting and performance monitoring.
- Review incoming RFQs and survey requirements.
- Understand project specifications including:
- Country/market
- Target audience
- Sample size
- LOI
- IR/incidence
- Quotas
- Methodology
- Check feasibility across available sample sources.
- Request feasibility and pricing from external vendors.
- Calculate estimated CPI and project cost.
- Compare multiple supplier quotes.
- Prepare competitive bids while maintaining target profitability.
- Recommend the best sample sourcing strategy for each project.
1. Survey Setup & Launch
- Launch and manage projects on platforms such as:
- Cint
- PureSpectrum
- Lucid
- Other DIY sample platforms
- Set up targeting, profiling and quotas.
- Configure country, demographic and other available targeting criteria.
- Test survey links, redirects and completion flows.
- Conduct soft launches where required.
- Ensure project setup matches client specifications.
Hands-on experience with Cint Exchange/legacy Lucid Marketplace and PureSpectrum is specifically requested in current online-sampling roles.
1. Fieldwork Management
- Monitor live surveys throughout fieldwork.
- Track:
- Completes
- CPI
- IR
- Drop-offs
- Quota progress
- Supplier performance
- Identify low-performing sources.
- Pause or adjust underperforming campaigns.
- Rebalance quotas when necessary.
- Coordinate with vendors to improve delivery.
- Escalate quality or technical issues.
- Ensure projects are delivered within agreed timelines and budgets.
1. Vendor Sourcing & Onboarding
This is a major part of the role.
- Research and identify new panel and sample suppliers globally.
- Contact potential vendors and introduce Ivitaa.
- Collect information about:
- Countries covered
- Panel size
- B2B/B2C capabilities
- Available audiences
- Pricing
- Minimum project requirements
- Quality processes
- Request rate cards and feasibility.
- Compare vendors based on price, quality and delivery.
- Negotiate better commercial terms.
- Coordinate onboarding and required documentation.
- Maintain an updated vendor database.
- Conduct trial projects with new vendors.
- Track vendor performance over time.
1. Vendor Performance & Commercial Management
- Maintain a preferred vendor list.
- Track vendor-wise:
- CPI
- Delivery speed
- Conversion
- Quality issues
- Rejections
- Project profitability
- Identify vendors that should receive more volume.
- Flag vendors with recurring quality or delivery issues.
- Help build a reliable global sample supply network.
Required SkillsMust Have
- 1–3 years of experience in market research, survey operations, online sampling or project management .
- Strong understanding of:
- CPI
- IR
- LOI
- Feasibility
- Quotas
- Completes
- Incidence
- Experience launching or managing online survey projects.
- Excellent Excel or Google Sheets skills.
- Solid written and verbal English.
- Ability to manage multiple projects simultaneously.
- Good negotiation and vendor communication skills.
- Strong attention to detail.
Preferred
- Hands-on experience with Cint, PureSpectrum, Lucid or similar platforms .
- Experience working with B2B and B2C sample.
- Experience requesting and comparing vendor quotes.
- Experience in global market research projects.
- Knowledge of survey links, redirects and basic survey testing.