ServiceNow Customer Service Management (CSM) Specialist (Bengaluru)

ServiceNow Customer Service Management (CSM) Specialist (Bengaluru)

22 Aug
|
Artech
|
Bengaluru

22 Aug

Artech

Bengaluru

Job Description

ServiceNow CSM Consultant

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Must Have Skills

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- ServiceNow Customer Service Management (CSM)
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- Case Management
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- Customer Portal
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- Knowledge Management
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- Agent Workspace / Configurable Workspace
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- Flow Designer
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- Business Rules
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- REST/SOAP API Integrations
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- ServiceNow Development & Customization
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Key Responsibilities

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- End-to-end CSM implementations
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- Enhancements and support activities
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- Workflow customization
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- Stakeholder interactions
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- Testing and deployments
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📌 ServiceNow Customer Service Management (CSM) Specialist (Bengaluru)
🏢 Artech
📍 Bengaluru

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