Job Description

Title: AI Adoption & HR/ Change Management/ Workforce Transformation Consultant

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Location: Bangalore

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JOB SUMMARY

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AI Adoption & Workforce Transformation – plays a critical role in helping organisations reimagine the future of work through the application of agentic AI.

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This role is focused on guiding clients through end-to-end workforce transformation journeys — from redefining how work is structured, to embedding AI-powered ways of working at scale. The individual will work closely with senior stakeholders to redesign workflows, uplift workforce capabilities, and drive meaningful adoption of AI tools across the enterprise.

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Blending expertise from change management, learning, communications, and transformation, the AI Adoption & Workforce Transformation Senior Manager will design and deliver impactful experiences that help organisations transition from traditional work models to AI-enabled, human-centric operating models.

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What we are looking for:

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Change Management leaders with strong AI Adoption or workforce transformation expertise having proven success in large scale adoption of Copilot or an enterprise SaaS products

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Excellent communicators with strong hold on comms artifacts (like emails, newsletters town halls), engaging with people. They also need to be well versed with artifacts like:

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1. Change impact analysis
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2. Training needs analysis
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3. Change plan / strategy
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4. People transformation strategy
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5. User guides
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ROLES AND RESPONSIBILITIES

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- Strategic Transformation Leadership:
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- Lead client engagements focused on reimagining work, identifying opportunities to redesign roles, workflows, and operating models using agentic AI.
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- Adoption & Change Strategy:
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- Design and implement comprehensive adoption strategies to embed AI tools into daily workflows, ensuring sustained behaviour change and measurable impact.
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- Workforce Redesign:
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- Facilitate workshops and working sessions to help clients rethink how work gets done — shifting from task-based execution to AI-augmented, outcome-driven models.
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- Client Engagement & Storytelling:
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- Translate complex AI capabilities into clear, compelling narratives for business leaders and employees, enabling understanding and buy-in.
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- Learning & Capability Building:
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- Develop and deliver training, enablement programs, and experiential learning journeys to equip employees with the skills needed for the future of work.
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- Program Delivery:
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- Lead large-scale transformation initiatives across multiple stakeholders, ensuring alignment, momentum, and delivery of business outcomes.
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- Innovation & Continuous Improvement:
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- Continuously refine methodologies, frameworks, and playbooks for workforce transformation and AI adoption.
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MANDATORY SKILLS

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- Strong experience in organizational change, transformation, or workforce enablement
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- Ability to facilitate senior-level workshops and drive strategic discussions
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- Exceptional storytelling and communication skills
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- Experience designing and delivering learning or adoption programs
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- Solid stakeholder management across business and technology teams
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- Ability to translate emerging technologies (especially AI) into business value
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- High adaptability in fast-paced, ambiguous environments
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- Experience in industry, consulting or large-scale enterprise transformation is a plus
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📌 AI Adoption & HR/ Change Management/ Workforce Transformation Consultant (Bengaluru)
🏢 NTT Data
📍 Bengaluru