Job Description

Job Title: Senior Business Development

n

Location: Kozhikode

n

Employment Type: Full-Time

n

Experience Required: 4–8 Years

n

Industry Preference: BPO Services, Consulting, EdTech, SaaS, Service Sales, Business Services, Inside Sales

n

About the Company

n

We are a fast-growing B2B service-oriented company specializing in industry-specific solutions and BPO services for SMEs. Our organization focuses on delivering customized and recurring service solutions through strong client relationships, operational excellence, and deep domain expertise.

n

As part of our expansion, we are looking for an experienced and result-oriented Senior Sales Manager to lead and scale our inside sales and tele calling operations. The role involves building and managing a high-performing telesales team consisting primarily of remote-working professionals, freshers, and educated homemakers.

n

Role Overview

n

We are seeking a highly driven, process-oriented, and execution-focused Senior Business Development with strong experience in telesales and inside sales team management.

n

The ideal candidate should have evolved from an individual tele caller or inside sales executive into a leadership role and possess a deep understanding of the complete sales lifecycle — including lead qualification, demo scheduling, follow-ups, conversion management, CRM discipline, team productivity, and revenue growth.

n

This position requires strong leadership capabilities, hands-on sales management, coaching expertise, and the ability to drive aggressive business targets in a fast-paced setting.

n

Key Responsibilities

n

Sales Team Leadership

n

n
- Lead, manage, and mentor a team of 10+ tele callers and inside sales executives
n
- Recruit, onboard, and train freshers and remote-working team members
n
- Build a performance-driven and target-oriented inside sales culture
n
- Conduct regular call audits, sales reviews, and coaching sessions
n
- Improve team productivity, demo quality, and conversion performance
n
- Develop strong accountability and performance tracking systems
n

n

Sales Operations & Revenue Growth

n

n
- Handle inbound and assigned leads efficiently
n




- Drive revenue growth through structured follow-up systems and sales discipline
n
- Ensure high-quality demos and effective sales pipeline management
n
- Monitor daily sales activities, KPIs, CRM updates, and reporting accuracy
n
- Develop and optimize tele calling scripts, objection-handling methods, and sales SOPs
n
- Maintain consistent lead engagement and follow-up processes
n

n

Process & Performance Management

n

n
- Establish measurable sales processes and reporting frameworks
n
- Track revenue, conversions, demos, productivity, collections, and performance metrics
n
- Improve lead response time and follow-up consistency
n
- Work closely with management to achieve monthly and quarterly business goals
n
- Ensure operational discipline across the inside sales team
n

n

Customer Engagement

n

n
- Understand SME customer requirements and business pain points
n
- Conduct consultative sales discussions through phone and video calls
n
- Build long-term client relationships to support recurring business growth
n
- Deliver professional and solution-oriented customer interactions
n

n

Required Skills & Qualifications

n

Mandatory Requirements

n

n
- 4–8 years of experience in Inside Sales, Tele calling, B2B Sales, or Service Sales
n
- Proven experience managing telesales or inside sales teams
n
- Experience in BPO services, consulting, EdTech, SaaS, or business services industries
n
- Solid leadership, team-building, and coaching abilities
n
- Excellent communication skills in English and Hindi
n
- Hands-on experience with CRM systems and sales reporting
n
- Strong understanding of remote team management
n
- Ability to perform in a target-driven start-up environment
n
- Strong sales execution and follow-up management capability
n

n





Preferred Candidate Profile

n

n
- Started career in tele calling or inside sales and progressed into leadership roles
n
- Experience building telesales teams from scratch
n
- Strong trainer, mentor, and motivator
n
- Highly process-oriented and KPI-driven
n
- Comfortable managing women work-from-home teams and freshers
n
- Strong closer with a hands-on sales mindset
n
- Entrepreneurial, disciplined, and execution-focused personality
n

n

Key Performance Indicators (KPIs)

n

The selected candidate will be evaluated based on:

n

n
- Revenue generation and business growth
n
- Team productivity and sales efficiency
n
- Demo quality and conversion ratio
n
- Follow-up effectiveness and lead management
n
- CRM discipline and reporting consistency
n
- Team retention and performance stability
n
- Achievement of monthly and quarterly sales targets
n

n

Compensation & Benefits

n

n
- CTC: ₹5 Lakhs per annum
n
- Attractive performance-based incentives
n
- Career growth opportunities in a fast-scaling organization
n
- Leadership exposure and team-building opportunities
n
- Structured operational environment with long-term growth potential
n

n

Work Schedule

n

n
- 6 Days Working
n
- Phone and video-based sales operations
n
- No field sales or travel required
n
- Office-based leadership role with remote team coordination responsibilities
n

n

What We Are Looking For

n

We are looking for a candidate who is:

n

n
- Aggressive in achieving sales targets
n
- Strong in team building and people management
n
- Process-driven and disciplined
n
- Entrepreneurial and execution-focused
n
- Comfortable working in a fast-growing business environment
n
- Passionate about inside sales and team performance improvement
n

n

Candidates Who May Not Fit

n

This role may not be suitable for candidates who:

n

n
- Have only field sales experience
n
- Lack hands-on telesales or inside sales exposure
n
- Are uncomfortable working with aggressive targets
n
- Cannot effectively manage remote teams
n
- Prefer non-performance-oriented work environments
n

📌 Senior Business Development (Kozhikode)
🏢 Veloris Global
📍 Kozhikode