Bengaluru, Karnataka

Job Summary

L3 Project Manager is responsible for leading complex projects, managing cross-functional teams, ensuring timely delivery, and maintaining alignment with business objectives, contractual commitments, quality standards, and stakeholder expectations.

Role Summary: The Project Manager is responsible for leading complex projects, managing cross-functional teams, ensuring timely delivery, and maintaining alignment with business objectives, contractual commitments, quality standards, and stakeholder expectations.\\r\\nKey Responsibilities\\r\\n• Lead end-to-end project planning, execution, monitoring, control, and closure for medium to complex projects.\\r\\n• Define project scope, objectives, deliverables, timelines, milestones, risks, dependencies, and success criteria.\\r\\n• Coordinate with internal teams, customers, vendors, technical SMEs, and senior stakeholders to ensure smooth project delivery.\\r\\n• Prepare and maintain project plans, RAID logs, status reports, governance dashboards, resource plans, and project documentation.\\r\\n• Track project progress against scope, schedule, budget, and quality parameters, and initiate corrective actions where required.\\r\\n• Manage escalations, risks, issues, and dependencies with clear ownership, mitigation plans, and timely follow-up.\\r\\n• Ensure adherence to organizational project management frameworks, compliance requirements, change management processes, and quality standards.\\r\\n• Conduct regular project review meetings, stakeholder updates, governance forums, and lessons-learned sessions.\\r\\n• Support reporting requirements for leadership, customers, PMO, and delivery management teams.\\r\\n• Mentor junior project coordinators or project managers and guide them on project governance, communication, and delivery discipline.\\r\\nRequired Skills and Competencies\\r\\n• Strong project management, planning, tracking, reporting, and governance skills.\\r\\n• Excellent communication, stakeholder management, negotiation, and conflict-resolution abilities.\\r\\n• Good understanding of IT service delivery, infrastructure projects, application projects, transition projects, or enterprise operations.\\r\\n• Ability to manage multiple priorities, deadlines, dependencies, and escalations in a fast-paced environment.\\r\\n• Hands-on experience with project management tools such as Microsoft Project, Jira,



Azure DevOps, ServiceNow, Excel, PowerPoint, SharePoint, or similar platforms.\\r\\n• Knowledge of Agile, Waterfall, hybrid project delivery models, ITIL practices, and change management processes.\\r\\n• Strong analytical, problem-solving, decision-making, and risk-management capabilities.\\r\\n• Ability to prepare executive-level project updates, dashboards, meeting minutes, and action trackers.\\r\\nQualifications and Experience\\r\\n• Bachelor’s degree in Engineering, Computer Science, Information Technology, Business Administration, or a related discipline.\\r\\n• Minimum 7–10 years of overall experience, including at least 4–6 years in project management or project delivery roles.\\r\\n• Experience managing IT infrastructure, service delivery, transition, transformation, workplace, application, or operations-related projects.\\r\\n• PMP, PRINCE2, Agile/Scrum, ITIL, or equivalent certification is preferred.\\r\\n• Proven experience in managing customer communication, leadership reporting, risk mitigation, and cross-functional project governance.\\r\\nKey Performance Indicators\\r\\n• Project delivery within agreed scope, schedule, budget, and quality targets.\\r\\n• Timely risk, issue, dependency, and escalation management.\\r\\n• Quality and accuracy of project governance reports and documentation.\\r\\n• Stakeholder satisfaction and effective communication management.\\r\\n• Compliance with project management processes, audit requirements.

Key Responsibilities

Lead end-to-end project planning, execution, monitoring, control, and closure for medium to complex projects.

- Define project scope, objectives, deliverables, timelines, milestones, risks, dependencies, and success criteria.
- Coordinate with internal teams, customers, vendors, technical SMEs, and senior stakeholders to ensure smooth project delivery.
- Prepare and maintain project plans, RAID logs, status reports, governance dashboards, resource plans, and project documentation.




- Track project progress against scope, schedule, budget, and quality parameters, and initiate corrective actions where required.
- Manage escalations, risks, issues, and dependencies with explicit ownership, mitigation plans, and timely follow-up.
- Ensure adherence to organizational project management frameworks, compliance requirements, change management processes, and quality standards.
- Conduct regular project review meetings, stakeholder updates, governance forums, and lessons-learned sessions.
- Support reporting requirements for leadership, customers, PMO, and delivery management teams.
- Mentor junior project coordinators or project managers and guide them on project governance, communication, and delivery discipline.

Skill Requirements

Solid project management, planning, tracking, reporting, and governance skills.

- Excellent communication, stakeholder management, negotiation, and conflict-resolution abilities.
- Good understanding of IT service delivery, infrastructure projects, application projects, transition projects, or enterprise operations.
- Ability to manage multiple priorities, deadlines, dependencies, and escalations in a rapid-paced environment.
- Hands-on experience with project management tools such as Microsoft Project, Jira, Azure DevOps, ServiceNow, Excel, PowerPoint, SharePoint, or similar platforms.
- Knowledge of Agile, Waterfall, hybrid project delivery models, ITIL practices, and change management processes.
- Strong analytical, problem-solving, decision-making, and risk-management capabilities.
- Ability to prepare executive-level project updates, dashboards, meeting minutes, and action trackers.

Other Requirements

Project delivery within agreed scope, schedule, budget, and quality targets.

- Timely risk, issue, dependency, and escalation management.
- Quality and accuracy of project governance reports and documentation.
- Stakeholder satisfaction and effective communication management.
- Compliance with project management processes, audit requirements, and organizational standards.
- Successful closure of milestones, deliverables, action items, and lessons learned.

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📌 Subject Matter Expert (Tools&Automation) (Bengaluru)
🏢 HCLTech
📍 Bengaluru