Customer Focus â Understand customer needs and preferences to recommend suitable jewelry pieces.
â Address customer queries effectively and escalate complex issues when required.
Sales Mastery â Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
â Communicate product value effectively to customers.
â Support the store in achieving store targets.
â Stay updated with the latest collections, and promotions.
Flexibility and Change Management â Adapt to varying shift timings and store requirements.
â Be open to transfers within the cluster area as per business needs.
â Exhibit punctuality and readiness to take on additional responsibilities when needed.
Store Operations Excellence â Assist the Senior style associate in processing store deliveries,
online order processing, and packaging.
â Assist in stock replenishment and visual merchandising.
â Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
â Support theft prevention by maintaining vigilance and following protocols.
â Follow all company policies, work processes and store standard operating procedures (SOPs).
Collaboration â Collaborate with team members to ensure smooth store operations.
â Work as a cohesive team player, contributing to group success.
Decision-Making and Sensitivity â Display sensibility and sensitivity when addressing customer concerns.
â Use sound judgment in handling challenging situations while maintaining brand standards.
Requirements
â Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
â Must be above 18 years of age and below 28 years of age â Good communication and interpersonal skills â Ability to learn quickly â Positive and enthusiastic attitude â Excellent presentation and grooming standards â Flexibility and adaptability to work varied shifts (including weekends and evenings)