22 Aug
|
Common Service Centres (CSC)
|
Hyderabad
22 Aug
Common Service Centres (CSC)
Hyderabad
State Project Manager (SPM) Telangana
Organization: CSC e-Governance Services India Limited
CSC e-Governance Services India Limited is a Special Purpose Vehicle (SPV) under the Ministry of Electronics & IT. It serves as a key implementation agency for the Digital India programme, delivering Government-to-Citizen (G2C) services, digital literacy, and financial inclusion through a network of over 5.8 lakh CSC centres across the country.
Website: https://cscspv.in/index.html
Location: Hyderabad, Telangana
Experience: 5-7 Years of relevant experience
Education: Full-time Master's/Post-Graduate Degree
Reporting To: State Head Telangana
Role Summary The State Project Manager will be responsible for supporting the State Head in the effective execution, monitoring and scaling of CSC's e-governance, financial inclusion and citizen-centric digital services across Telangana.
The role will oversee district-level operations, coordinate with District Managers/field teams and the VLE network, and work closely with government departments, banking partners and other stakeholders to ensure successful implementation of various CSC initiatives.
Key Responsibilities
1. Project Execution & Operations
- Support the State Head in translating central and state mandates into district-level action plans.
- Oversee implementation and day-to-day operations of e-governance and digital service delivery projects across Telangana.
- Monitor KPIs, transaction volumes, CSC activation, service adoption and project performance.
- Identify operational gaps and implement corrective measures.
2. Government & Stakeholder Coordination
- Coordinate with Telangana Government departments, District Collectors and other government stakeholders.
- Support integration and implementation of state-specific schemes and services through the CSC network.
- Coordinate with banks, corporates, academic institutions and other partners for state-level initiatives and campaigns.
3. Team & VLE Network Management
- Provide operational guidance to District Managers, field teams and coordinators.
- Support and strengthen the VLE network across Telangana.
- Monitor VLE engagement, training, capacity-building and grievance resolution.
- Ensure effective implementation of field-level initiatives and organizational priorities.
4. Financial & Resource Management
- Assist the State Head in monitoring state-level budgets, fund allocation and financial reconciliation.
- Oversee administrative operations, asset management and resource deployment at the State Office, district offices and ASK Centres.
- Monitor utilization of resources and ensure operational efficiency.
5. MIS, Monitoring & Compliance
- Develop and review weekly, monthly and quarterly project performance reports.
- Track project milestones, risks, challenges and corrective actions.
- Ensure compliance with CSC policies, corporate governance standards and data security requirements.
- Provide analytical inputs to the State Head for strategic decision-making.
Required Qualifications
- Full time Master's/Post-Graduate degree in Business Administration, Public Policy, Information Technology, Project Management or a related discipline.
- 9–12 years of overall professional experience in project management, operations or large-scale digital/social impact programmes.
- Minimum 4–5 years of experience in e-governance, public-private partnerships (PPP), ICT-led programmes or rural distribution networks.
- Experience in managing large field teams and geographically distributed operations will be preferred.
Required Skills & Competencies
- Strong understanding of the CSC ecosystem, Digital Public Infrastructure (DPI) and e-governance programmes.
- Good understanding of government processes and the socio-administrative landscape of Telangana.
- Strong stakeholder and government liaison skills.
- Excellent team leadership, project management and analytical abilities.
- Strong MIS and reporting skills.
- Ability to manage multiple projects and stakeholders simultaneously.
- Fluency in Telugu and English (written and spoken) is mandatory.
- Working knowledge of Hindi will be an advantage.
- Willingness to travel extensively across Telangana.
📌 State Project Manager (Hyderabad)
🏢 Common Service Centres (CSC)
📍 Hyderabad