Job Description

We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you.

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Location: Bommanahalli, Bangalore

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Job Responsibilities:

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- Handle inbound and outbound customer interactions for US healthcare clients.
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- Assist members with insurance benefits, claims, eligibility, and billing-related queries.
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- Provide accurate information while maintaining quality and compliance standards.
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- Document customer interactions in the system.
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- Meet productivity, quality, and customer satisfaction targets.
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Eligibility:

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- Graduate/Undergraduate (as per process eligibility).
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- Excellent English communication skills.
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- Basic computer knowledge and typing skills.
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- Willingness to work in US rotational night shifts.
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- Customer service experience in BPO is preferred; freshers with strong communication skills may also apply.
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- Freshers Only**
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Work Schedule:

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- Shift: US Rotational Night Shift
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- Working Days: Monday to Friday
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- Weekends: Fixed Saturday & Sunday Off
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Salary & Benefits

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- CTC: 25,000/-
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- Performance-Based Incentives - 3500 to 5000/-
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- Night Shift Allowance: Paid per night - 150/-
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- Two-Way Cab Facility
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- Paid Training
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- Growth opportunities Opportunities
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- Health & Employee Benefits as per company policy
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📌 Customer Service Advisor (Bengaluru)
🏢 Sagility
📍 Bengaluru