Hiring- Collections Supervisor to manage and oversee collections and cash application operations.
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Experience: 5–8 Years
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Qualification: B.Com / M.Com / MBA / CMA
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Key Responsibilities:
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- Lead workflow for Collections Assistants & Coordinators
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- Monitor inboxes, refunds, AR credits, tickets & TATs
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- Drive unallocated cash follow-ups and resolve payment issues
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- Handle billing discrepancies and client disputes
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- Collaborate with Cash Applications, Billing, Cash Management & Client Services
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- Train new joiners and maintain SOPs
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- Prepare operational metrics and leadership reports
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What We’re Looking For:
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✔ 5–8 years of Collections / AR experience
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✔ Strong communication & stakeholder management skills