Job Description

We're Hiring | Senior Admission Counsellor | Jaipur

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Company: upGrad

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Location: Jaipur

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Experience: 2+ years in EdTech Sales

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Working Days: Monday – Saturday (6 Days)

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Working Hours: 10:00 AM – 8:00 PM

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About upGrad

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Established in 2015, upGrad is Asia's largest integrated Learning, Skilling, and Workforce Development company.

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We offer programs across high-growth domains such as Data Science, Machine Learning, Product Management, MBA, Digital Marketing, and Entrepreneurship.

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Our mission is to create accessible, high-quality learning experiences that empower individuals to achieve their career goals.

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Role Overview

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We are looking for a Senior Admission Counsellor who will be responsible for engaging with prospective learners, understanding their requirements, qualifying leads, and creating genuine interest in upGrad's programs.

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You will act as an important link between potential learners and our Admission Counsellors, with a key focus on scheduling Video Counselling (VC) sessions for qualified leads.

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Key Responsibilities

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- Engage with assigned leads through the auto-dialer system.
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- Qualify leads based on their interest, needs, and eligibility for upGrad's programs.
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- Build rapport and establish trust through effective communication and active listening.
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- Schedule Video Counselling (VC) sessions with Admission Counsellors.
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- Coordinate with learners and counsellors to ensure a smooth enrollment journey.
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- Maintain accurate records of lead interactions and follow-ups in the CRM.
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- Consistently work towards achieving individual productivity and revenue targets.
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Eligibility Criteria

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- Minimum 2 years of experience in EdTech Sales.
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- Study Abroad experience will be an added advantage.
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- Minimum 1 year of tenure in a single organization.
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- Graduation is mandatory.
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- Prior experience working in a 6-day work week.
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- Currently working as an Individual Contributor (IC).
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- Proven track record of achieving sales targets.
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Skills Required

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- Excellent verbal communication skills with strong English fluency.
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- Strong interpersonal and relationship-building skills.
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- Ability to understand learner needs with patience and empathy.
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- Strong persuasion and influencing skills.
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- Ability to effectively engage and convince learners to attend Video Counselling sessions.
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- Basic proficiency in MS Office and CRM tools.
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- Strong follow-up and time-management skills.
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- Target-oriented and result-driven approach.
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Key Performance Indicators

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- Minimum 300 minutes of talk time per day.
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- Schedule/book 5 Video Counselling sessions per day.
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- Connect with a minimum of 80% of assigned leads daily.
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- Consistently meet and exceed weekly revenue targets.
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Note: KPIs are indicative and may vary based on the business vertical.

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Why Join upGrad?

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Global Reach, Local Impact: Be part of a diverse global team with 25+ offices, 5,100+ professionals, and 10+ million learners across 70+ countries.

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Award-Winning Organization: upGrad has been recognized among LinkedIn's Top Startups in India and has received several prestigious industry recognitions.

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Growth Opportunities: Work in a rapid-paced environment with opportunities for continuous learning, professional development, and career growth.

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Interested?

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If you're looking to take the next step in your EdTech Sales career, we'd love to hear from you!

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Share your updated resume: [email protected]

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#Hiring #upGrad #SeniorAdmissionCounsellor #AdmissionCounsellor #MumbaiJobs #EdTechJobs #SalesJobs #InsideSales #EdTechHiring #MumbaiHiring #CareerOpportunit

📌 Sr Academic Counselor (Pragpura)
🏢 upGrad- Study Abroad
📍 Pragpura