Job Description

Senior Account Manager – B2B Marketing Agency

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Location: Bangalore (On-site)

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Experience: 5–8 years

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Reporting to: Account Director / Business Director

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About Zensciences

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Zensciences is one of India's largest independent B2B marketing agencies, working with global enterprises and quick-growth technology companies. We blend creativity, digital, advisory, and storytelling to help brands build relevance, reputation, and recall in complex B2B environments.

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At Zensciences, account management is not just servicing — it is leadership, problem solving, delivery ownership, and long-term relationship building.

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Role Purpose

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This role exists to ensure that enterprise accounts are managed with robust ownership, operational discipline, responsiveness, and contextual understanding.

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Success in this role looks like:

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- strong client trust in enterprise marketing roles,
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- smoother delivery,
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- healthier account growth,
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- stronger team coordination,
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- and consistently high-quality output.
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Key Responsibilities

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1. Enterprise Marketing & Account Management

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- Build and manage strong working relationships with client stakeholders across B2B accounts
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- Understand client business priorities, challenges, and marketing goals deeply
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- Act as a key point of coordination between clients and internal teams
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- Bring proactive thinking, recommendations, and contextual understanding into ongoing engagements
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2. Delivery & Operational Excellence

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- Drive smooth day-to-day delivery across creative, digital, content, web, and campaign workstreams
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- Ensure timelines, quality standards, responsiveness, and operational expectations are consistently met
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- Improve delivery coordination, planning, reviews,



and communication across teams
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- Reduce operational gaps, rework, and workflow inefficiencies
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3. Business Growth, Revenue & Account Health

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- Meet revenue targets, support account growth through upsell opportunities
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- Maintain visibility into account health, delivery risks, workload planning, and operational priorities
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- Support business reviews, reporting, and internal planning discussions
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- Help ensure accounts operate efficiently and sustainably
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4. Team Coordination & Leadership

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- Work closely with content, creative, digital, web, and production teams across projects
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- Coordinate workflows and priorities across multiple stakeholders and timelines
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- Mentor junior account managers or executives where required
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- Build a culture of ownership, responsiveness, collaboration, and accountability
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5. Problem Solving & Communication

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- Handle delivery challenges, escalations, and changing priorities calmly and proactively
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- Communicate clearly and effectively across clients, leadership, and internal teams
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- Balance speed, quality, and stakeholder expectations in fast-moving environments
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Desired Skills & Experience

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- 5–8 years of experience in account management, client servicing, or project leadership roles within agency or marketing environments
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- Strong understanding of B2B marketing and enterprise client environments
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- Experience managing integrated workstreams across content, creative, digital, web, and campaigns
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- Strong communication, coordination, and stakeholder management skills
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- High ownership mindset with strong operational thinking
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- Ability to manage multiple projects and priorities simultaneously
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- Calm under pressure and comfortable handling ambiguity
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📌 Senior Account ManagerB Marketing Agency (Bengaluru)
🏢 Zensciences
📍 Bengaluru