Job Description

Purpose:

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Technical Delivery Manager is responsible for serving as the strategic interface with assigned business units for the purpose of business/IT strategy planning, development, solution discovery, service management, risk management and relationship management.

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Principal Duties/ Responsibilities:

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- Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
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- Provides leadership, organizational structure and resource management for multiple Engineering teams.
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- Provide technical leadership and innovation across all aspects of technology development.
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- Provide support and mentoring to technical team leads, including talent and succession planning.
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- Lead and manage technical delivery resources.
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- Establishes and organizes application development plans aligned with the goals / strategies of the business staffed with appropriately skilled technical resources.
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- Plans work for subordinates, monitors performance, and conducts performance appraisals. Interviews and makes recommendations for additional staff. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
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- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
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- Ensure project deliverables are accomplished on time and within budget.
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- Communicates technical and operational issues to engineering and audit leadership in a timely manner.
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- Ensure that technology solutions are fit-for-purpose and aligned with architectural principles, standards and roadmaps.
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- Ensure that all technology standards are adhered to while developing systems.
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- Support business required technology freeze periods.
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- Work collaboratively with business partners to define and ensure the completeness and accuracy of system / technical requirements.
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- Communication between business, client, staff and engineering teams.
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- Manages staff, teams, and matrix resources to meet service delivery SLAs




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- Planning and management of projects supporting Enterprise areas.
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- Solution enhancements improving performance / availability
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- Facilitating discussions and consensus among various stakeholders
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- Maintenance and management of business relationships with clients and business partner organizations.
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- Corporate application availability and delivery meets or exceeds negotiated SLA's and business/client objectives.
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- Contributes to the productivity of the organization through on-time completion of projects associated with meeting departmental objectives.
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- Positive trend for customer satisfaction results.
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- Extensive background in development and delivering complex projects throughout the lifecycle.
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- Delivery Management objectives in Onshore & Offshore Model for multiple clients across the globe
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- Gather and report detailed performance data against key indicators, to generate actionable
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- improvements to the quality of service offered
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Key Constituents:

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- Product Owner
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- Agile Manager
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- Business Analyst
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- Delivery Team
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- Technical working group
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Attributes and Behavior:

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- Develops and maintains positive working relationships with others
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- Shares ideas and information
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- Assists colleagues unprompted
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- Takes pride in the achievement of team objectives
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- Has credibility with peers and senior managers
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- Self-motivated – driven to achieve results
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- Works with a sense of urgency
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- High customer service ethic – is passionate about meeting customer expectations and improving service levels
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- Keeps pace with change – acquires knowledge/skills as the business evolves
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- Handles confidential information with sensitivity
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- Exhibits behaviors consistent with Cotiviti Values
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- Customer-driven
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- Collaborative
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- Open
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- Accountable
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Relevant experience and educational requirement:

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- Masters or bachelor's in engineering in IT/ Electronics / Communication / Computer Science / Information Systems.
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- 14+ years of experience in IT development with a minimum of 5+ years of experience in application design activities.
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- Experience in implementing projects leveraging Java, Microservices and cloud implementations i.e AWS / Azure services.
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- Min 5+ years of exp in leading multiple Teams.
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- Good technical experience in Java, Angular, DevOps and open-source projects.
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- Strong understanding of SDLC and Architecture.
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- Should be able to work with Architects & TLs and provide input and guidance on best practices and architecture.
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- Exposure to Agile / TDD / BDD based development
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- Organizational skills with ability to be flexible and work with minimal direction
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- Ability to work well independently and in a team environment.
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- Troubleshoot bottlenecks and propose changes to fix them.
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- Organizational skills with ability to be flexible and work with minimal direction
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- Ability to work on multiple projects and Initiatives in parallel.
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- Need to identify skillset gap and necessary Trainings for Teams
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- Troubleshoot bottlenecks and propose changes to fix them.
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- Lead the projects from inception till production rollout and support as well.
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- Use AI tools such as Copilot, Claud Code etc; to accelerate delivery (ideation, coding, tests, documentation, research) while maintaining code quality, security, and correctness.
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Skills and competencies:

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- Excellent verbal and written communication skills
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- Robust organizational skills and adaptive capacity for rapidly changing priorities and workloads
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- Ability to work well independently and maintain focus in a highly dynamic work environment.
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- Comfort in working with team members that are remote and located in the US, India or other geographies
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- Ability to work within a matrix organization.
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Disclaimer:

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This job description is intended to describe the general nature and level of work being performed and is

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not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description

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does not constitute an employment agreement and is subject to change as the needs of Cotiviti and

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requirements of the job change

📌 Technical Delivery Manager (Hyderabad)
🏢 Cotiviti
📍 Hyderabad