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- Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it
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- Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities
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- Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts
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- Program manage Digital Twin deployment in prioritized accounts in the vertical
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- Identify digital use cases
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- Prioritize resource alignment to stabilize mega wins
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- De-risk operations through Risk Control and Best Practice framework
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- Orchestrate operational excellence, governance and transformation rigor to optimize short-term improvement and long-term value creation.
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- Hold self and organization accountable to deliver on Genpact client commitment.
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- Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership.
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- Growth and results focused leader with solid experience in Lean and Digital Transformation in top notch organizations
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- The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion
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- Proven track record of managing delivery, operations or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously
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- Proven abilities in operating with senior leaders,
building strong internal networks and delivering high impact programs in complex-matrixed environments
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- Decisiveness and comfort in taking risks when working with ambiguity
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- Digitally savvy with high levels of consultative selling skills
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Qualifications we seek in you!
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Minimum Qualifications / Skills
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- Post Graduation from Top institutes
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- Meaningful work experience in core Finance proficiencies (FP&A;, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics
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- Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery
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- Global exposure with consistent track record for digital projects: Robotics, AI, automation
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- Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions
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- Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome
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- Qualifications & demonstrated experience for leading 'Lean' projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus
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- Proven track record of driving transformation in client operations
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Preferred Qualifications/ Skills
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- Digital deployment for large/ medium scale customers
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