The Key Account Manager – India is responsible for driving the sales of specialty products (base oils, insulating oils) produced or distributed by **** within the chemical and tyre and Lube markets. This role demands a strategic and hands-on leader who can manage customer relationships, ensure credit compliance, and contribute to the growth and operational efficiency of the India sales office.
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Key Responsibilities:
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Sales & Market Development
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- Achieve sales targets in terms of revenue and volume.
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- Expand market share among existing and potential customers.
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- Conduct market analysis to identify trends, opportunities, and competitor strategies.
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- Develop and maintain a robust market inventory including prospects, volumes, and pricing levels.
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Customer & Credit Management
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- Serve as the primary legal representative for *** India in customer dealings.
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- Establish and monitor customer credit limits in coordination with central bookkeeping and Coface.
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- Ensure outstanding credit per customer does not exceed the limits.
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- Actively manage customer satisfaction and resolve issues promptly.
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Operational & Financial Oversight
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- Collaborate with sales and administrative staff to maintain an effective office organization.
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- Prepare budgets, forecasts, and performance analyses.
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- Contribute to managing fixed cost budgets and maintaining quality systems (TQM).
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- Support the team in maintaining a well-functioning sales office.
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Leadership & Collaboration
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- Supervise and support the work of Sales Administrator, Sales Assistant.
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- Act as a reference person for global applications upon request from Competence Transfer.
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- Ensure alignment with company's vision and mission.
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