Project Role : Solution Architect

Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.

Must have skills : Grafana

Good to have skills : NA

Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Job Overview

We are seeking an experienced Grafana Implementation and Support Engineer to join our IT/DevOps team. The successful candidate will be responsible for the deployment, configuration, and ongoing support of the Grafana platform for monitoring and visualizing application and infrastructure performance. This role requires strong technical expertise, problem-solving skills, and the ability to work effectively with various teams to ensure optimal performance and reliability.

Key Responsibilities

Grafana Implementation

o Plan, design, and execute the deployment of Grafana across multiple environments.

o Configure Grafana to monitor key performance metrics, including custom dashboards, alerts, and data sources.

Support and Maintenance

o Provide ongoing support for the Grafana platform, ensuring continuous monitoring and optimal performance.

o Troubleshoot and resolve issues related to Grafana configurations, data collection, and visualizations.

o Perform regular upgrades and maintenance of the Grafana platform.

Monitoring and Optimization

o Monitor application and infrastructure performance in real-time, identifying and diagnosing performance issues.

o Work with development, operations, and infrastructure teams to implement performance improvements and optimizations.

o Conduct root cause analysis of performance issues and provide actionable recommendations.

Collaboration and Training

o Collaborate with cross-functional teams (development, QA, operations) to integrate Grafana into the monitoring and alerting lifecycle.

o Train and support team members in the use of Grafana for monitoring and troubleshooting.

Reporting and Documentation





o Generate and distribute regular reports on application and infrastructure performance.

o Maintain comprehensive documentation of Grafana configurations, monitoring setups, and troubleshooting procedures.

Continuous Improvement

o Stay current with the latest Grafana features, best practices, and industry trends.

o Proactively suggest enhancements to improve monitoring capabilities and performance.

Qualifications

Education

Experience

o Minimum X years of experience in performance monitoring and management, specifically with Grafana.

o Proven experience in the end-to-end implementation and support of Grafana in a complex environment.

Technical Skills

o Strong knowledge of Grafana, including installation, configuration, and customization.

o Experience with data sources such as Prometheus, InfluxDB, Elasticsearch, and others.

o Proficiency in programming or scripting languages such as Python, Shell, or PowerShell.

o Familiarity with cloud environments and container orchestration tools (e.g., Kubernetes, Docker).

o Understanding of network protocols and application architectures.

o Application and Infrastructure Monitoring - Expertise in monitoring applications and underlying infrastructure o Cloud Platform Knowledge: Understanding of cloud platforms (e.g., AWS, Azure, GCP) and their specific metrics for effective cloud monitoring.

o Ability to diagnose and resolve performance issues and conduct thorough RCA.

o Customization and Configuration: Proficiency in customizing dashboards, alerts, and reports to meet specific business and technical requirements.

o Scripting and Automation: Knowledge of scripting languages (e.g., Python, PowerShell) to automate tasks and enhance monitoring capabilities.

o Integration Other Tools with Grafana o Security and Compliance Awareness

Soft Skills

o Excellent problem-solving and analytical skills.

o Strong communication and collaboration skills.





o Ability to work independently and manage multiple tasks effectively.

o Attention to detail and a proactive approach to identifying and resolving issues.

Preferred Qualifications

Grafana certification(s).

Experience with other monitoring tools like Prometheus, Nagios, or Zabbix.

Knowledge of DevOps practices and tools.

Experience in performance testing and tuning.15 years full time educationAbout Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

Equal Employment Chance Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Solution Architect (Bengaluru)
🏢 Accenture
📍 Bengaluru