Job Description Job Purpose
n To lead and manage Ocean Freight Operations across the assigned region, ensuring operational excellence, customer satisfaction, cost efficiency, profitability, and effective team performance.
n Key Responsibilities:
n n Manage Ocean Import & Export operations across all branches in the assigned region.
n Ensure timely and accurate shipment execution, documentation, billing, and file closure.
n Monitor regional KPIs, productivity, revenue, GP, costs, and operational performance.
n Drive process standardization, SOP compliance, and continuous improvement.
n Manage relationships with shipping lines, vendors, CFS, transporters, and overseas agents.
n Handle critical customer escalations and ensure timely resolution of service issues.
n Work closely with Sales and KAM teams to support customer retention and business growth.
n Identify and control revenue leakages, operational losses, claims, and unnecessary costs.
n Lead,



develop, and motivate regional Operations teams and ensure optimum manpower utilization.
n Provide regular operational MIS and performance updates to Senior Management.
n n Candidate Profile :
n n Graduate/Postgraduate in Logistics, Supply Chain, or Business Management.
n 10–15 years of experience in Ocean Freight/Freight Forwarding.
n Prior experience managing regional/multi-branch operations preferred.
n Strong knowledge of FCL/LCL, Import & Export operations.
n Solid leadership, commercial, analytical, customer management, and problem-solving skills.
n n Key KPIs:
n Operational Efficiency | Revenue & GP | Productivity | Customer Satisfaction | Cost Control | Process Compliance | Team Performance | Revenue Leakage Control

📌 Regional Manager - Ocean Freight Operations (Raigarh)
🏢 Savino Del Bene
📍 Raigarh