Job Description
Urgent Hiring For CRM Lead
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Location - Pune Kharadi
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Salary - UPTO 14 LPA Depends on experience
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Experience - 6+ years of CRM/lifecycle marketing experience, with at least 2 years managing a team
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Key Responsibilities
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1. Journey Architecture & Lifecycle Marketing
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2. Channel Performance & Health
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3. Campaign Strategy & Creative Thinking
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4. Reporting, Analytics & Optimisation
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5. Team Management & Execution Quality
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Must-Have
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• 6+ years of CRM/lifecycle marketing experience, with at least 2 years managing a team
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• Hands-on expertise with CleverTap journey builder, segmentation, A/B testing, analytics (not
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just campaign scheduling)
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• Demonstrated experience improving WhatsApp or email channel metrics (bring numbers to
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interview)
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• Basic SQL ability to write queries to pull cohort/user data from a data warehouse
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• Strong analytical mindset:
you read dashboards to find problems, not just to report numbers
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• Experience building and documenting CRM SOPs and QA frameworks
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• Robust written communication: you can write sharp, contextual messaging, not just
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copy-paste templates
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Good to Have
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• Experience with Metabase or any BI tool for dashboard creation
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• Familiarity with Databricks or similar data platforms
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• SendGrid or equivalent ESP experience for email domain management
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• Background in health, fitness, edtech, or consumer subscription businesses
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• WhatsApp Business API knowledge (template approval, quality ratings, conversation
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categories)
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Interested candidates can share their updated resume at:
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[email protected]
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(phone hidden)
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