Job Description

WNS IS Hiring: French Language Experts | Mumbai only (Work From Office)

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INTERESTED CANDIDATES SHARE YOUR UPDATED CV ON THE BELOW MENTIONED DETAILS:

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MEET-HR CHINMAYI PAWASKAR ((phone hidden))

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[email protected]

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Job Details

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Role: French Language Expert

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Proficiency: B2

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Location: Thane Hiranandani Estate

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Work Mode: Work From Office (WFO)

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Shift: 24/7 Rotational Shifts

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Job Type: Voice

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Key Requirements

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Strong proficiency in French (written and verbal)

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Excellent communication skills in English

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Ability to work in a 24/7 rotational shift environment

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Strong problem-solving and customer-focused approach

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Comfortable working from our Mumbai office

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Candidates must currently reside in Mumbai

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Responsibilities

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Handle customer/client interactions in French via phone, email, and chat

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Translate and interpret information accurately when required

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Resolve customer queries efficiently while maintaining service quality

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Collaborate with internal teams to ensure seamless support

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Scheduling and Rostering experience will be an add on.

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What We're Looking For

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French language certification is a must

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Prior experience in customer support, operations, translation, or similar roles is an advantage

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Ability to multitask and thrive in a fast-paced environment

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Flexible and adaptable to rotational shifts

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Why Join Us?

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Opportunity to work in a dynamic and multicultural environment

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Career growth and learning opportunities

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Cooperative team culture

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Exposure to global clients and processes

📌 Customer Service Representative (French) (Thane)
🏢 WNS
📍 Thane