Job Description

Senior Executive, HR Operations

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Job Title

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Senior Executive, HR Operations

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Location

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Bangalore

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Department

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Human Resources

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Experience

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3–4 Years

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Employment Type

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Full-Time

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About LeadSquared

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LeadSquared is an AI-powered CRM and growth platform that brings marketing, sales, service, onboarding, and operations together into a single connected system. Founded in 2011 and headquartered in Bengaluru, the company today supports more than 2,000 enterprises across 40+ countries in running faster, more efficient sales and customer engagement processes.

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Role Summary

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We are looking for a detail-oriented and process-driven Senior Executive – HR Operations to manage end-to-end HR operations, ensuring seamless employee lifecycle management, data accuracy, statutory compliance, and an exceptional employee experience. The role requires strong ownership, stakeholder management, and hands-on experience with HRMS and payroll coordination.

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Key Responsibilities

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- Manage the complete employee lifecycle, including onboarding, confirmations, transfers, promotions, and separations.
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- Maintain employee records and ensure data accuracy across HRMS.
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- Coordinate payroll inputs, including new joiners, exits, attendance, leave, incentives, reimbursements, and salary revisions.
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- Administer leave, attendance, shift management, and employee documentation.
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- Generate HR letters such as appointment, confirmation, promotion, transfer, experience, and relieving letters.
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- Handle employee queries related to HR policies, payroll, attendance, benefits, and HRMS within defined SLAs.
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- Support statutory compliance, audits, and maintain audit-ready documentation.
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- Coordinate employee benefit programs, insurance, reimbursements, and vendor management.
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- Manage end-to-end exit formalities and Full & Final settlement coordination.
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- Prepare HR reports, dashboards, and MIS for management.
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- Identify opportunities for process improvement and support HR automation initiatives.
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- Collaborate with HRBPs, Finance, IT, Admin, Legal, and external vendors to ensure smooth HR operations.
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Mandatory Skills

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- End-to-End HR Operations
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- Employee Lifecycle Management
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- HRMS Administration (Darwinbox/GreytHR or similar)
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- Payroll Input Management
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- Leave & Attendance Management
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- HR Documentation & Letter Management
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- Statutory Compliance & Audit Support
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- Advanced Power BI and MS Excel (VLOOKUP, Pivot Tables, Lookup Functions, Basic Reporting)
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- HR Reporting & MIS
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- Process Documentation & SOP Creation
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- Robust Communication & Stakeholder Management
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- High Attention to Detail and Data Accuracy
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Preferred Qualifications

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- Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.
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- MBA/PGDM in Human Resources is preferred.
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Preferred Competencies

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- Strong analytical and problem-solving skills.
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- Ability to manage multiple priorities in a fast-paced environment.
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- Excellent organizational and time management skills.
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- High level of ownership, accountability, and confidentiality.
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- Customer-centric approach with strong interpersonal skills.
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- Continuous improvement mindset with exposure to process automation.
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Success Metrics

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- Timely and accurate onboarding and employee lifecycle management.
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- Payroll input accuracy and adherence to timelines.
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- HRMS data accuracy and documentation compliance.
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- Employee query resolution within SLA.
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- Audit readiness and statutory compliance.
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- Timely completion of exit and Full & Final settlement processes.
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- Accurate HR reports and dashboards.
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- Contribution to HR process improvements and automation initiatives.
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📌 Senior Executive - HR Operations (Bengaluru)
🏢 LeadSquared
📍 Bengaluru