Job Title: Receptionist cum Billing Executive – Healthcare
Location: Abha Surgy Centre, Kolkata
Job Type: Full time

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Job Description
Abha Surgy Centre is looking for a dynamic and detail-oriented Receptionist cum Billing Executive to join our team. This vital role combines front desk reception duties with billing and financial tasks, ensuring smooth operations and a positive experience for patients and visitors. The ideal candidate will manage patient interactions, process billing information accurately, and provide essential support to various hospital departments.

Key Responsibilities
Front Desk Management:

Welcome patients and visitors with professionalism and warmth, ensuring they feel comfortable and supported. Manage the front desk area, keeping it clean, organized, and productive. Direct patients and visitors to the appropriate departments or personnel as needed.

Phone Call Handling
Answer incoming internal calls promptly and courteously. Respond to inquiries, providing accurate information about hospital services and processes.



Provide information to the appropriate staff members or departments to ensure smooth communication.

Registration, Billing And Payment Collection
Register new patients, manage and update patient records. Handle the preparation and processing of invoices, ensuring all billing information is accurate and complete. Collect payments from patients and manage various payment methods (e.g., cash, card, online). Maintain a qualified and positive demeanour while discussing billing matters with patients.

Communication And Patient Interaction
Communicate with patients, clients, and staff in a positive, clear, and confident manner. Provide accurate information about hospital services, billing procedures, and payment options. Address patient questions and concerns related to their bills or hospital services.

Billing Information Management
Provide internal departments and patients with necessary billing details. Ensure that

📌 Receptionist & Billing Executive Kolkata Metropolitan Area
🏢 Abha Surgy Centre
📍 Kolkata Metropolitan Area