CIS - Discovery , SM , Event Mgmt (certifications mandatory)
- Solutioning and Design the ITOM solution using industry best practices.
- Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
- Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
- Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods
- Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.