Are you a professional with exceptional organizational skills and a welcoming demeanor? We are seeking a Frontdesk Manager to join our energetic team. In this role, you will be responsible for managing our Experience Center’s front office operations, ensuring a smooth and qualified experience for all visitors, including guests and architects. Additionally, you will oversee the administration of our store, maintaining an efficient and effective work workplace.
Qualifications:
Bachelor’s Degree in Business Administration, Hospitality Management, or a related field.
Proven experience as a Front Desk Manager or similar role, preferably within a design or creative environment.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in office management software and tools.
Customer service-oriented with a friendly and professional demeanor.
Roles & Responsibilities:
Front Office Management: Oversee the daily operations of the front desk at the Experience Center,
ensuring all visitors receive a warm and professional welcome.
Guest Relations: Greet and assist guests, architects, and other visitors, providing them with necessary information and support during their visit.
Administrative Support: Manage administrative tasks related to the front office, including scheduling, correspondence, and coordination with other departments.
Store Administration: Maintain an organized and efficient store environment, ensuring inventory levels are monitored and supplies are ordered as needed.
Team Coordination: Collaborate with internal teams to facilitate meetings, events, and other activities hosted at the Experience Center.
Problem Solving: Address and resolve any issues or concerns that arise in the front office or store, ensuring a positive experience for all stakeholders.
Compliance: Ensure all front office operations comply with company policies and procedures.