Career Area
Technology, Digital and Data

Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Title:
Senior Software Developer - D365 CE

Management Level:
Individual Contributor

Job Summary
Caterpillar is seeking a Senior Developer with robust technical expertise in Microsoft Dynamics 365 Customer Engagement (CE/CRM), specifically in
Sales, Marketing, Customer Service, Project Operations
and
Field Service
modules. The ideal candidate will design, develop, and implement scalable solutions, ensuring seamless integrations, optimized performance, and upgrade‑protected customizations.



This role requires deep technical proficiency in Power Platform, CE extensions, and integration frameworks, with a focus on delivering business value through hands‑on development and automation.

What You Will Do
Technical Delivery & Development
Develop and customize Dynamics 365 CE applications (Sales, Customer Service, Project Operations, Field Service) using C#, JavaScript, TypeScript, and Power Platform tools.
Build plug‑ins, workflows, Power Automate flows, and custom components to extend CE functionality.
Ensure adherence to Microsoft best practices, extensibility framework, and upgrade‑protected customizations.
Optimize CE solutions for performance, scalability, and maintainability.

Integration Engineering
Design and implement integrations between CE and external systems using:
OData / Web APIs
REST / SOAP services
Azure Logic Apps, Service Bus, Data Factory
Configure and manage Dual Write for seamless integration with Dynamics 36

📌 Senior Software Engineer Ce Bengaluru East (India)
🏢 Caterpillar
📍 India