Key Responsibilities:
Make outbound calls to prospective and existing customers.
Explain products, services, and offers clearly and professionally.
Understand customer needs and recommend suitable solutions.
Follow up with leads and convert inquiries into sales.
Maintain accurate records of customer interactions in the CRM or database.
Achieve daily, weekly, and monthly sales targets.
Handle customer queries and resolve concerns promptly.
Build and maintain positive customer relationships.
Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
Required Skills & Qualifications:
High school diploma or bachelor's degree (preferred).
Excellent verbal communication and interpersonal skills.
Robust negotiation and persuasion abilities.
Basic computer knowledge and familiarity with CRM software.
Ability to work in a target-driven setting.
Valuable listening and problem-solving skills.
Previous experience in telecalling, telesales, or customer service is an advantage.