Role & responsibilities

Guest Experience & Service Excellence
Supervise daily Wine Library operations to ensure seamless and personalized guest experiences.
Welcome and engage guests with warmth, professionalism, and genuine hospitality.
Recommend wines, food pairings, tasting flights, and curated wine experiences based on guest preferences.
Ensure all wine services follow international standards of etiquette, presentation, and professionalism.
Handle guest requests, feedback, and service recovery promptly while maintaining luxury service standards.
Recognize VIP, HNI, and UHNI guests and coordinate personalized wine experiences whenever required.
Support the Head Sommelier in creating memorable guest journeys through wine appreciation and storytelling.

Wine Service & Beverage Excellence
Supervise qualified wine service including bottle presentation, opening, decanting, aeration, and serving.
Ensure wines are served using appropriate glassware and at optimal serving temperatures.
Monitor consistency of wine presentation, service etiquette,



and guest interaction.
Assist in conducting wine tastings, wine flights, pairing dinners, masterclasses, and promotional events.
Ensure all wine service follows procedures established by the Wine Master and Head Sommelier.

Wine Knowledge & Product Excellence
Maintain extensive knowledge of international wine regions, grape varieties, producers, vintages, classifications, and wine styles.
Stay updated on current wine arrivals, premium collections, rare vintages, and industry trends.
Educate guests confidently on wine selections, tasting notes, food pairings, and production methods.
Promote premium wines and assist in responsible upselling while enhancing the guest experience.
Support the Head Sommelier in developing wine lists and seasonal wine recommendations.

Cellar Operations & Inventory Management
Oversee daily cellar operations including receiving, inspection, labeling, storage, and stock

📌 Bar Supervisor New Delhi
🏢 Stonex India
📍 New Delhi