Inbox Alchemist (Email & Retention Marketing Specialist)

(A mix of Hermione’s precision and Spider-Man’s web of connections)

You’re not just a marketer.

You’re the architect of conversations that don’t just sell once but keep people coming back. You know when to nudge, when to delight, and when to disappear (before you land in spam).

At Porcellia, we work with luxury, high-AOV D2C brands and lifestyle disruptors. We’re looking for an Email & Retention Specialist who can transform lifecycles into stories, segments into superfans, and campaigns into consistent revenue streams.

If Hermione could conjure lifecycle spells and Spider-Man could build Klaviyo webs—that’s you.

What You’ll Actually Do:
Build and manage
Email & WhatsApp campaigns
that boost retention, repeat purchases, and engagement
Set up and optimize
lifecycle flows
: welcome, win-back, abandoned cart, post-purchase, replenishment
Segment audiences and personalize messaging to maximize
CLV and retention KPIs
Work hands-on with
Klaviyo, Omnisend, BIK
,



and WhatsApp tools to bring strategies alive
Monitor opens, CTR, revenue, and deliverability—and turn insights into action
Collaborate with design, content, and growth teams to keep campaigns
on-brand and on-point
Stay ahead of retention trends, deliverability tactics, and lifecycle best practices

What You’ll Need:
2+ years
of hands-on experience in email & retention marketing (agency or brand side)
Solid working knowledge of Klaviyo, Omnisend, BIK, or similar platforms
Deep understanding of
lifecycle marketing
and how to structure for growth
Experience setting up & running campaigns end-to-end—planning → execution → reporting
An analytical mindset—you actually enjoy
digging into numbers
Bonus: knowledge of DNS setups, deliverability, and postmaster tools
Self-starter energy: you can juggle multiple projects remotely without dropping the ball

Don’t Apply If:
You think retention = blasting discounts till people unsubscri

📌 Inbox Alchemist Bengaluru
🏢 Porcellia
📍 Bengaluru