- Coordinate with operators at various project sites for daily updates and issue resolution
- Communicate with clients regarding service updates, concerns, or technical queries
- Track and ensure timely completion of tasks related to service and maintenance
- Document reports, follow-ups, and feedback received from clients and site teams
- Maintain internal project records and service logs.
- Receive and resolve customers', or clients' complaints.
- Schedule service appointments, installations, and follow-up visits, coordinating with fields technicians and customer availability.
- Represent the company in a skilled and positive manner.
- Maintain accurate records of customer interactions, service history, and system installations in ServiceTitan.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits
- Cell phone reimbursement
- Flexible schedule
- Provident Fund
Work Location: In person
📌 Service Co-ordinator (Gurugram)
🏢 Ecologics India Private
📍 Gurugram
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