Job Title: Service Advisor

Company Name : Sree Gokulam Motors & Service Pvt ltd

Location : Thamarassery

Job Role & Responsibilities

- Customer Handling
- Welcome customers warmly and understand their vehicle complaints
- Explain service requirements, time, and cost clearly
- Vehicle Service Coordination
- Open Job Cards and record customer concerns accurately
- Coordinate with technicians for diagnosis and repairs
- Ensure quality check and timely delivery of vehicles
- Sales & Upselling
- Suggest AMC, insurance renewal, accessories, and value-added services
- Achieve monthly targets for service revenue and customer satisfaction
- Documentation & Billing
- Prepare estimates, get customer approval, and explain the final bill
- Maintain service records and follow up for pending jobs
- Customer Relationship
- Handle customer complaints professionally and ensure 100% satisfaction




- Take feedback and do follow-up calls after service delivery

Key Skills Required

- Good communication skills in Malayalam, English, and Hindi preferred
- Knowledge of automobile service processes and vehicle basics
- Customer handling & convincing skills
- Computer knowledge - MS Office, DMS software is a plus
- Target oriented and presentable personality

Qualifications

- Education: Diploma / Degree in Automobile, BBA, or Any Graduate
- Experience: 1-3 years in automobile service industry preferred
- Apply now at :[email protected]

-Call us at: (phone hidden)

Pay: ₹15,000.00 - ₹30,000.00 per month

Advantages

- Paid sick time
- Provident Fund

Work Location: In person

📌 Service Advisor (Thamarassery)
🏢 Sree Gokulam Motors u0026 Services
📍 Thamarassery