Business Area:

EngineeringSeniority Level:

Mid-Senior level:

Cloudera is looking for an experienced content developer who can create high-quality documentation, and contribute to the content within the product interface. The content you create is a key part of the user experience and enables our customers' success with Cloudera products and services. If you enjoy solving the puzzle of how to present complex, technical information, in a comprehensive, well organized, and easy to understand format, then this is the job and company for you.

As the Senior Content Developer you will:

- Lead and plan the technical documentation strategy for a group of Cloudera products and/or platform components
- Drive content development and technical documentation initiatives of your designated team
- Write a variety of technical documents for Cloudera products and services, including installation guides, user guides, system administrator guides, how-to articles, tutorials, demo videos, and best practices
- Multi-task and take on ad-hoc requests to handle documentation changes at short notice
- Partner with User Experience team to contribute directly to the textual content contained within the product user interface, ensuring workflows and concepts are clear and easy to understand
- Create videos to assist end-users with their use of Cloudera products and components
- Partner with the internal tools team, product management, engineering team, and engineering program management to ensure your technical content is validated and published to Cloudera Documentation portal in a timely manner

We’re excited about you if you have:

- Proficiency in written English
- Excellent writing and editing skills. You must have 4 or more years of experience writing installation guides, user guides, system administrator guides, or run books for technical audiences such as database administrators, system administrators,



or data cluster operators
- Experience using an XML/DITA authoring tool such as Oxygen XML for writing documentation
- Experience using GitHub
- Knowledge of typical IT or data cluster job tasks, or, better yet, experience doing them
- Knowledge of data warehousing technologies or use cases
- Excellent communication and teamwork skills, along with the ability to adapt to various methods of obtaining information from subject matter experts
- Ability to be flexible and to adapt to changing responsibilities, situations, tools, and requirements
- Ability to learn new technical subject matter quickly
- Ability to work as a self-starter who can work in a fast-paced and collaborative work environment with minimal supervision
- Ability to work across time zones with globally distributed teams

You may also have:

- Experience documenting Cloud products
- Experience with Python
- Experience writing developer guides and sample applications.
- Experience documenting management applications such as Oracle Enterprise Manager, MySQL Enterprise Monitor, or VMWare vCenter.
- Experience documenting SQL products
- Experience documenting security for enterprise-level software
- Experience using Linux (Red Hat Enterprise, Ubuntu, or SUSE)
- Experience documenting or using open source products.
- Experience creating videos for documenting products or interest and ability to learn how
- Experience working in an agile-style development environment
- Experience working with AI tools to boost efficiency and productivity
- Writing samples and references are required.

What you can expect from us:

- Generous PTO Policy

- Support work life balance with Unplugged Days

- Flexible WFH Policy

- Mental & Physical Wellness programs

- Phone and Internet Reimbursement program

- Access to Continued Career Development

- Comprehensive Perks and Competitive Packages

- Paid Volunteer Time

- Employee Resource Groups

EEO/VEVRAA

📌 Senior Technical Writer (Bengaluru)
🏢 Cloudera
📍 Bengaluru