Product Knowledge Training
Train staff on all product categories.
Explain product features, perks, certifications and customer FAQs.
Educate teams on chemical-free farming and healthy lifestyles.
Sales Training
Train staff on selling and upselling techniques.
Improve average bill value and customer conversion.
Coach employees on handling customer objections.
Customer Service Training
Professional customer greeting and communication.
Complaint handling and conflict resolution.
Building excellent customer experience and loyalty.
SOP & Store Operations Training
Billing & POS operations.
Inventory management and stock control.
Receiving, returns & exchanges.
Store opening & closing procedures.
Cash handling processes.
Food Safety & FSSAI Training
Product storage standards.
FIFO implementation.
Hygiene and cleanliness practices.
FSSAI compliance and food safety guidelines.
Training Material Development
Prepare SOP manuals.
Create presentations, videos and quizzes.
Update training content as per new products and processes.