Job Summary

BrainyBuzz Digital Pvt. Ltd. is looking for a proactive and well-spoken Learner Success Counsellor & HR Executive who can manage learner counselling, admissions, engagement, and basic HR operations. The candidate will support learners throughout their learning journey while also assisting in recruitment, employee coordination, and internal operations.

Key Responsibilities Learner Success & Counselling
Handle learner inquiries through calls, WhatsApp, email, and social media platforms
Guide learners regarding training programs, certifications, internships, and career pathways
Support lead follow-ups and admission coordination
Maintain learner records, counselling data, and progress reports
Coordinate with trainers and operations teams regarding batches, onboarding, and learner support
Assist learners in resolving queries related to schedules, course access, certifications, and training activities
Support webinar registrations, demo sessions, and learner engagement initiatives




Build positive learner relationships and improve learner experience throughout the program lifecycle

HR & Administrative Responsibilities
Support recruitment activities including screening profiles and scheduling interviews
Coordinate onboarding and joining formalities for interns and employees
Maintain attendance, leave records, and HR documentation
Assist in preparing offer letters, internship letters, and employee communication
Coordinate with internal teams for task tracking and operational follow-ups
Support management in reporting and organizational coordination activities

Required Skills
Robust communication and interpersonal skills
Good counselling and coordination abilities
Basic understanding of HR operations and recruitment
Knowledge of MS Office, Google Sheets, and qualified email communication
Ability to handle multiple tasks, learner interactions, and follow-ups efficiently
Positive attitude with solid organizational and p

📌 Learner Success Counsellor Ghaziabad (India)
🏢 BrainyBuzz Digital
📍 India